Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.
Skills
Brazilian Bikini wax trained
Spa treatment services expert
Make-up application
Chemical facial peels
Microdermabrasion treatments
Strong communication skills
Sales background
Consultations
Product promotions
Self-motivated
Advanced facials specialist
Experience
01/2011 to 01/2013
Cashier Team LeadNorthern Tool + Equipment – Norfolk, VA,
Troubleshot and resolved issues with cash registers, card scanners and printers.
Processed returned items in accordance with store policy.
Stayed up to date on current item discounts to support promotions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Helped customers find specific products, answering questions and offering advice.
Scanned items quickly to keep lines moving and reduce overall wait time.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Learned roles of other departments to provide coverage and keep store operational.
Answered phone calls to assist customers with questions
02/2013 to 04/2016
Accredited Clinique ConsultantUncle Julio's – Orland Park, IL,
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Educated customers on product and service offerings.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Applied makeup to clientele to cover imperfections and create new looks.
Researched makeup trends to learn about new products, trends and techniques by using YouTube, beauty blogs and magazines.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Offered complementary makeup consultations to individuals to promote key product lines.
Instructed clients on how to apply make-up to achieve desired look.
05/2016 to 02/2019
WaitressOakland County – Various Locations, MI,
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
08/2019 to 12/2020
Student The White Magnolia Skin Institute – City, STATE,
Provided excellent customer service and skin care treatments to all clients.
Learned new techniques, including complete chemical peel process.
Sold salon-exclusive skin care products and encouraged service upgrades.
Set up patient rooms and sterilized equipment.
Meticulously maintained spa appearance and cleanliness.
Sold skincare products to patients according to specific needs.
Scheduled patient consultations and treatments.
Collected patient history before planning treatments.
Adhered to all safety protocols and industry best practices throughout inspection of hazardous cargo to protect personnel for exposure to chemicals or other harmful agents.
Discussed procedures and educated clients on waxing systems.
Education and Training
Expected in 12/2019
Esthetics License: Esthetics White Magnolia Skin Institute - Fort Collins, CO, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
