Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations.

  • Brazilian Bikini wax trained
  • Spa treatment services expert
  • Make-up application
  • Chemical facial peels
  • Microdermabrasion treatments
  • Strong communication skills
  • Sales background
  • Consultations
  • Product promotions
  • Self-motivated
  • Advanced facials specialist
01/2011 to 01/2013
Cashier Team Lead Northern Tool + Equipment Norfolk, VA,
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed returned items in accordance with store policy.
  • Stayed up to date on current item discounts to support promotions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Helped customers find specific products, answering questions and offering advice.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered phone calls to assist customers with questions
02/2013 to 04/2016
Accredited Clinique Consultant Uncle Julio's Orland Park, IL,
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Trained and educated artists on effective sales and cross-selling techniques, product selection for individual customer needs, and application methods.
  • Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Researched makeup trends to learn about new products, trends and techniques by using YouTube, beauty blogs and magazines.
  • Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
  • Offered complementary makeup consultations to individuals to promote key product lines.
  • Instructed clients on how to apply make-up to achieve desired look.
05/2016 to 02/2019
Waitress Oakland County Various Locations, MI,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
08/2019 to 12/2020
Student The White Magnolia Skin Institute City, STATE,
  • Provided excellent customer service and skin care treatments to all clients.
  • Learned new techniques, including complete chemical peel process.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Set up patient rooms and sterilized equipment.
  • Meticulously maintained spa appearance and cleanliness.
  • Sold skincare products to patients according to specific needs.
  • Scheduled patient consultations and treatments.
  • Collected patient history before planning treatments.
  • Adhered to all safety protocols and industry best practices throughout inspection of hazardous cargo to protect personnel for exposure to chemicals or other harmful agents.
  • Discussed procedures and educated clients on waxing systems.
Education and Training
Expected in 12/2019
Esthetics License: Esthetics
White Magnolia Skin Institute - Fort Collins, CO,

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  • White Magnolia Skin Institute

Job Titles Held:

  • Cashier Team Lead
  • Accredited Clinique Consultant
  • Waitress
  • Student


  • Esthetics License

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