Cashier Team Lead Resume Example Company Name

CASHIER TEAM LEAD

Professional Summary

Enthusiastic, free spirited individual with 6 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Committed and hardworking professional with 7 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Trustworthy and dedicated. Talented at correctly taking order information and serving to customers quickly. Reliable professional offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Skills

Store opening/closing procedures
Stocking and replenishing
Opening and closing procedures
Money handling
Multi-tasking skill
Time management strength
Cash register skills
Credit card processing
Order taking

Refunds and exchanges
Store merchandise stocking
Wire Transfers
Cleaning and sanitizing
Cleanliness
Retail merchandising
Coupons and gift cards
Bagging and packaging
Maintaining store appearance

Work History

12/2019 - 06/2020Cashier Team Lead | Company Name - City, State

Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Resolved escalated customer disputes with special actions such as discounts.
Monitored self-checkout systems and provided assistance or intervention where required.
Educated employees on all job tasks, including register use, merchandising and customer service.
Educated customers on promotions to enhance sales.
Reviewed and resolved differences between accounting information and cash drawer.
Analyzed purchases for signs of fraud.
Increased customer loyalty and retention.

12/2018 - 11/2019Gym Assistant | Company Name - City, State

Designed customized client programs to meet individual fitness needs.
Kept athletic and games equipment and facilities organized and maintained.
Performed clerical duties, including registering participants and answering specific event inquiries.
Trained staff members on conducting events and following safety procedures.
Factored-in abilities, needs and interests of participants in development of events and programs.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

09/2017 - 12/2018Cashier | Company Name - City, State

Counted cash in register drawer at beginning and end of shift.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers by answering questions and fulfilling requests.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

08/2016 - 05/2017Waitress | Company Name - City, State

Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Promoted excellent service to guests, successfully increasing referrals and walk-in business.
Suggested appropriate food and drink pairings to increase percentages.
Bussed and reset 94 tables per shift, working efficiently to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Checked identification to enforce age regulations for alcoholic beverages.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.

Education

05/2015East St John High Shcool, CityHigh School Diploma:

Elected Captain of girls Track team
Graduated with 4.0 GPA
Continuing education in Anatomy and Physiology
Awarded First Place 1x100 Relay medals

Meridian Community College, City, State2 Years: Pre-Dentistry

Member of MCC Track and Field team

Accomplishments

Captain of Women's Track and Field team.
Earned First Place Trophy award for Women's 200 M Dash.

Resume Overview

School Attended

East St John High Shcool
Meridian Community College

Job Titles Held:

Cashier Team Lead
Gym Assistant
Cashier
Waitress

Degrees

High School Diploma :
2 Years : Pre-Dentistry

Cashier Team Lead Resume Example

Resume Score: 80%

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