cashier team lead resume example with 10 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable customer service representative offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer service and relation areas and flexible with changing business needs. Motivated and friendly with 5 years of experience in retail. Accomplished various tasks daily, including stocking shelves with products and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in merchandise and adept at offering every customer upbeat and knowledgeable support.

  • Product restocking
  • Store merchandise stocking
  • Liquor law compliance
  • Cash report
  • Identification checks
  • Wire transfers
  • Drawer management
  • Payment collection
  • Refunds and exchanges
  • Coupons and gift cards
  • Cleaning and sanitizing
  • Bagging and packaging
  • Inventorying products
  • Product and service sales
  • Cleanliness
  • Inventory management
  • Customer Services Market
  • Sales
  • Money handling
  • Point of sale knowledge
  • Credit card processing
  • Purchase assistance
  • Retail merchandising
  • Basic math skills
  • Currency sorting
  • Multi-tasking ability
  • Cash drawer management
  • Product knowledge
  • Payment processing
  • Cash register systems
  • Cash balancing
  • Merchandising expertise
  • Customer assistance
  • Verbal / Oral Communication
  • Data Entry
  • Problem Solving
Work History
06/2019 to Current Cashier Team Lead Otg | Arlington, VA,
  • Quickly and accurately counted drawers at start and end of each shift
  • Monitored areas for security issues and safety hazards
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Requested official identification for alcohol and tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
  • Scanned items quickly to keep lines moving and reduce overall wait time
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store
  • Processed returned items in accordance with store policy
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy
  • Troubleshoot and resolved issues with cash registers, card scanners and printers
  • Helped customer locate and select appropriate merchandise throughout store
  • Welcomed customers, offering assistance to help find necessary store items
08/2018 to Current Tax Specialist Allied Universal Security | Fresno, CA,
  • Gathered and paired customer deduction documents with payments to provide backup documentation on deductions
  • Helped individual clients, trusts, partnerships and corporations maintain compliance with tax and reporting laws
  • Uncovered eligibility for tax credit, helping client save a disclosed amount
  • Stored copies of completed returns and related documents according to company procedures and business regulations
  • Responded to state and federal tax notices by preparing written responses or tax return amendments
  • Corresponded with applicable tax departments regarding customer requirements and issues
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight
  • Performed detailed reviews of financial statements
  • Analyzed information and assessed liabilities and deductions according to relevant tax code
  • Finalized and processed paperwork with local, state and federal government authorities
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents
  • Helped clients integrate new tax software with accounting software
  • Compiled and affixed customer deduction documents with payments
  • Produced work papers and lead sheets, tax projects and payment estimations
  • Oversaw tax submissions and ensured compliance with regulations
  • Paid and collected sales tax and prepared collected W-9 information
03/2011 to 06/2018 Production and Shipping Clerk Wayne Farms,LLC | City, STATE,
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets
  • Boosted inventory and record keeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
  • Checked bills of lading, outgoing package paperwork and other documentation for accuracy
  • Inspected merchandise and sent damaged pieces for repair before shipment
  • Handled high-volume paperwork and collaborated with various departments to resolve invoicing and shipping problems
  • Updated database with changes in carrier status
  • Documented cargo movement such and obtained onward movement data
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts
  • Handled day-to-day shipping and receiving overseeing more than 500 packages per day
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping
  • Moved shipment materials to and from designated areas using lift and hand trucks
  • Conducted research to address shipping errors and packaging mistakes
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
  • Obtained required documentation for onward movement of cargo
  • Produced daily reports on shipments, team performance and financial numbers
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading
  • Directed materials routing by preparing accurate shipping orders and bills of lading
  • Operated lift and hand trucks to transfer materials to and from target areas
Expected in 05/2022 to to Bb | Business Administration And Management Strayer, Huntsville, Al, GPA:
Expected in 05/2014 to to Associate of Science | Medical Administration Assistant Ultimate Medical Academy - , Clearwater, FL GPA:

Tax Associate Certifications

Medical Administration Certification

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Resume Overview

School Attended

  • Strayer
  • Ultimate Medical Academy -

Job Titles Held:

  • Cashier Team Lead
  • Tax Specialist
  • Production and Shipping Clerk


  • Bb
  • Associate of Science

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