Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Skills
Merchandise stocking
Loss prevention
Cash management
Training and mentoring
Experience
Cashier Team Lead, 04/2017 - Current Northern Tool + Equipment – Duluth, MN,
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Complied with cash handling procedures to meet regional cashier variance policy.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
Filled beverages and delivered food to customers by [Action].
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.
Processed customer payments quickly and returned exact change and receipts.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Cashier, 08/2014 - 11/2017 Earth Fare, Inc – Roanoke, VA,
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Trained new team members in cash register operation, stock procedures and customer service.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Processed [Number] transactions per day with exceptional accuracy.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Received payments for [Product or Service] and issued receipts.
Properly verified customer identification for alcohol or tobacco purchases.
Assisted customers with account updates, new service additions and promotional offers.
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