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Cashier Team Lead Resume Example

Resume Score: 80%

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CASHIER TEAM LEAD
Skills
  • Merchandise stocking
  • Store opening and closing
  • Employee engagement and motivation
  • Training and coaching
  • Opening and closing procedures
  • Able to lift [Number] pounds
  • Customer service
  • Merchandising
  • Hard-working
  • Money Transfer Systems
  • Customer relations
  • Returns and exchanges
  • Customer greeting
  • Training and mentoring
Education and Training
06/2012
High School Diploma
Terry Parker High SchoolCity, State
Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Amiable [Job Title] skilled in creating constructive and cooperative working relationships within a team setting. Solid leader able to successfully follow through with team goals and expectations.

Hardworking Head Cashier offering [Number] years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Enthusiastic Head Cashier bringing [Number] years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring. Successful in teaching junior employees how to maximize performance.

Motivated professional with successful background in [Industry] offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.

Head Cashier offering [Number] years' experience in [Industry]. Knowledgeable about front and back-end operations, including financial administration, payroll and scheduling. Seeking leadership position with room for advancement.

Committed [Job Title] with [Number] years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities.

Energetic Cashier with [Number] years of experience assisting customers in [Type] settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

High-energy [Job Title] with demonstrated leadership and interpersonal skills developed over [Number] years of [Industry] experience. Knowledgeable in register operation, payment processing and security procedures. Well-organized, professional and respectful at all times.

Energetic [Job Title] proficient at maintaining smooth, efficient retail operations. Track record of exceeding sales quotas while building customer loyalty and retention.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable ability to lead new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Experience
Cashier Team LeadCompany Name | City, State06/2017 - Current
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Cook Shift Leader & Receptionist Company Name | City, State05/2016 - 05/2017
  • Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
  • Double-checked plated meals for any last minute changes before sending to dining room.
  • Inventoried kitchen sections and refilled supplies.
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Cooked food following specific measurements and recipes.
  • Filled specialized menu orders.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Completed workstation set up and break down, properly disposing of leftover food.
  • Incorporated wine tasting menu with current menu items to enhance food sales [Number]%.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Monitored culinary standards and operational guidelines, including kitchen areas, food preparation and facility conditions.
  • Analyzed forecast sheets and production plans to prepare ingredients for daily menu.
  • Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
Front Line ServerCompany Name | City, State09/2014 - 06/2016
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Stocked and maintained massive buffet table with diligent planning and precision, making sure that food supply remained plentiful and fresh, with sparkling clean and sanitary surfaces.
  • Earned consistently highest tips among [Number]-person wait team by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
  • Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Prepared large batches of [Type] food according to standard recipes.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Welcomed each patron warmly, opened door, engaged guest to learn how to best serve and escorted guest to table or placed name on waitlist with communication of wait time.
Cashier & StockerCompany Name | City, State10/2012 - 02/2013
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Operated cash register, collected payments and provided accurate change.
  • Processed returned items in accordance with store policy.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed [Number] transactions per day with exceptional accuracy.
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Resume Overview

School Attended

  • Terry Parker High School

Job Titles Held:

  • Cashier Team Lead
  • Cook Shift Leader & Receptionist
  • Front Line Server
  • Cashier & Stocker

Degrees

  • High School Diploma

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