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cashier team lead resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Skills
  • Merchandise stocking
  • Loss prevention
  • Store opening and closing
  • Payment processing
  • Schedule coordination
  • Verbal/written communication
  • Punctuality
  • Opening and closing procedures
  • Money Transfer Systems
  • Hard-working
  • Customer relations
  • Credit and cash transactions
  • Issue resolution
  • Returns and exchanges
  • Product recommendations
  • Cash management
  • Effective customer upselling
  • Training and mentoring
  • Multi-tasking abilities
  • Originality
  • Art conceptualization
  • Analytical skills
  • Creative and artistic
  • Design strategy
Education and Training
Mattituck Junior-Senior High School Mattituck, NY Expected in 06/2019 High School Diploma : - GPA :
SUNY College At New Paltz New Paltz, NY Expected in : Communication Studies - GPA :
Experience
Northern Tool + Equipment - Cashier Team Lead
Macon, GA, 03/2021 - Current
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Met high productivity standards in processing payments for customers.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
Denair Unified School District - Cashier
Denair, CA, 01/2018 - 05/2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Amikids - Food Service Worker
Seabrook, SC, 11/2015 - 01/2018
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Operated cash register to process cash, check and credit card transactions.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • National Honors Society at Mattituck High School
  • Member of the outing club at SUNY New Paltz
  • Philanthropy work (New Paltz clean sweep, American Cancer Society breat cancer walk, hosting dine to donate evnts with local resturants)
  • Working four days a week as a full-time college student

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Resume Overview

School Attended

  • Mattituck Junior-Senior High School
  • SUNY College At New Paltz

Job Titles Held:

  • Cashier Team Lead
  • Cashier
  • Food Service Worker

Degrees

  • High School Diploma
  • Some College (No Degree)

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