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cashier team lead resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Shift Scheduling
  • Complaint Resolution
  • Flexible Schedule
  • Online Order Picking
  • Team Leadership
  • Employee Development
  • Performance Evaluations
  • Recruitment and Hiring
  • Hiring and Training
Education and Training
Robert E Lee High School Montgomery, AL, Expected in 05/1998 High School Diploma : - GPA :
Experience
Cargo Largo - Cashier Team Lead
Independence, MO, 07/2021 - Current
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Answered customer questions and provided store information.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
Arkwin Industries, Inc - Business Unit Manager
Westbury, NY, 06/2018 - 07/2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Produced thorough, accurate and timely reports of project activities.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Delegated work to staff, setting priorities and goals.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Hired numerous employees for day-to-day work and oversaw training procedures.
Lhc Group - Driver Check In- Recoup
Easton, MD, 07/2022 - 01/2023
  • Handled merchandise in accordance with product handling standards.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Reboxed and labeled damaged product for reshipping.
  • Put all returns up when came back.
  • Imput all damages into the computer.
  • Did employee sales on things that could not be sold.
H-E-B - Private Caregiver
Southlake, TX, 04/2016 - 05/2018
  • took care of by baby brother that was paralized from kneck down.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Laundered clothing and bedding to prevent infection.
  • Improved patient outlook and daily living through compassionate care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Transported patients to medical, dental and personal care appointments.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Followed care plan and directions to administer medications.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
Petco - Order Selector
Warwick, RI, 03/2017 - 06/2017
  • Selected products and items from shelves and pallets for customer orders.
  • Used handheld scanners to key in data for packages.
  • Attended company safety meetings to maintain knowledge of new and important information.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Confirmed items picked for orders by keying codes into system.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
  • Limited damage to products and orders by using care when choosing items.
Several Companies - Merchandising Specialist
City, STATE, 02/2005 - 11/2015
  • Communicated and coordinated planogram execution with store management.
  • Tracked store inventory and oversaw ordering processes.
  • Updated seasonal displays for windows and mannequins to highlight current product lines.
  • Recommended merchandise to customers based on needs and preferences.
  • Created visual marketing and styled window displays.
  • Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
  • Discussed merchandise needs with shift supervisors.
  • Planned product displays to increase sales.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Displayed appropriate signage for products and sales promotions.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Returned items to shelves and maintained organized appearance.
  • Selected merchandise based on quality and cost-efficiency models.
  • Printed labels and tags for for-sale merchandise.
  • Created merchandise displays based on planogram.
  • Reconciled orders using dedicated financial plans and forecasting tools.
  • Assisted in gathering and moving materials and equipment for assigned displays.

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Resume Overview

School Attended

  • Robert E Lee High School

Job Titles Held:

  • Cashier Team Lead
  • Business Unit Manager
  • Driver Check In- Recoup
  • Private Caregiver
  • Order Selector
  • Merchandising Specialist

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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