Cashier Team Lead Resume Example
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CASHIER TEAM LEAD
Professional Summary
Boosted customer loyalty and enhanced sales by keeping coworkers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Skills
- Money handling
- Payment processing
- Time management strength
- Security Monitoring
- Customer assistance
- Basic math skills
- Cleaning and sanitizing
- Store opening/closing procedures
- Point of sale knowledge
- Multi-tasking skill
- Cash drawer management
- Cash balancing
- Currency counting
- Cleanliness
Education
Seven Oaks AcademyCity12/2018High School Diploma
Work History
Northern Tool + Equipment- Cashier Team Lead
Arnold , MO01/2019 - 09/2019
Arnold , MO01/2019 - 09/2019
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Resolved escalated customer disputes with special actions such as discounts.
- Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers by answering questions and fulfilling requests.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Educated employees on all job tasks, including register use, merchandising and customer service.
Tapestry, Inc.- Cashier
Mercedes , TX08/2018 - 12/2018
Mercedes , TX08/2018 - 12/2018
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Answered questions about store policies and concerns to support positive customer experiences.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked with supervisors to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Increased sales 75% by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Giant Eagle- Caterer
Pittsburgh , PA02/2018 - 08/2018
Pittsburgh , PA02/2018 - 08/2018
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Conducted walk-throughs of event areas to perform final inspections with customers and verify satisfaction of arrangements and provisions.
- Designed catering menus containing ethnic food options to meet needs of diverse customer base.
- Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Prepared dishes for catering events or during high-volume shifts.
- Cleaned and organized kitchen stations to promote team efficiency.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
- Maintained flexible work schedule including evenings, weekends and on-call to meet event needs.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, entrees and refilled beverages for events up to 500 guests.
- Monitored dietary restrictions and served guests with special needs.
- Delivered catered food and supplies to facility for on-time set-up.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Cleared dishes and glassware quickly following each course.
My strengths
- Fast learner
- Quick thinker
- Cooperative
- Friendly
- Compassionate
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Seven Oaks Academy
Job Titles Held:
- Cashier Team Lead
- Cashier
- Caterer
Degrees
- High School Diploma
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