Cashier Team Lead Resume Example Company Name

CASHIER TEAM LEAD

Summary

Hardworking and reliable retail worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Reliable team member with 9 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Promote customer loyalty and drive sales by managing efficient, service-oriented cashier teams. Experienced trainer, mentor and problem-solver with good multitasking and conflict mediation skills. Always ready to take on any operational or customer challenge.

Energetic worker proficient at maintaining smooth, efficient retail operations. Track record of exceeding sales quotas while building customer loyalty and retention.

Skills

Loss prevention
Merchandise stocking
Store opening and closing
Money Transfer Systems
Payment processing
Hard-working
Customer relations
Opening and closing procedures
Employee engagement and motivation
Able to lift [Number] pounds
Punctuality
Verbal/written communication

Cash management
Credit and cash transactions
Scanner operations
Returns and exchanges
Bank deposits
Merchandise restocking
ID verification
Coin counting
Cash drawer balancing
Cash register operation
Customer assistance
Issue resolution

Experience

Company Name | City, StateCashier Team Lead07/2017 - 09/2020

Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Complied with cash handling procedures to meet regional cashier variance policy.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customers find specific products, answered questions and offered product advice.
Prepared special orders for shipment.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Maintained work area in clean and neat manner.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Collaborated with senior management to optimize teams with department transfers and promotions for skilled workers.
Greeted customers promptly and responded to questions.
Monitored sales events, added new merchandise and rang up purchases.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Counted and balanced cashier drawers.
Learned roles of other departments to provide coverage and keep store operational.
Directed merchandising and signage updates for weekly and seasonal promotional changes.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Company Name | City, StateCashier/Stocker02/2014 - 04/2018

Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Scanned customer purchases, supporting transactions to streamline sales process.
Learned roles of other departments to provide coverage and keep store operational.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Promoted specific item options to drive sales and achieve add-on purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Monitored sales events, added new merchandise and rang up purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Operated cash register, collected payments and provided accurate change.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Received payments for [Product or Service] and issued receipts.
Welcomed customers, offering assistance to help find necessary store items.
Assisted customers with account updates, new service additions and promotional offers.

Company Name | City, StateFood Runner06/2014 - 08/2016

Delivered entrees to tables and made sure each guest received correct menu items.
Assisted servers with table settings and beverage refills during busy periods.
Inventoried food supplies to determine needs and replenish stations.
Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
Communicated with seated guests for outstanding customer service.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
Completed final preparations of dishes and quickly delivered items to customers.
Collected empty plates and glasses to minimize bussing requirements between customers.
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Checked tables and refilled condiments that were running low.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Offered insight into menu items to answer customer questions.
Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.

Education and Training

University Of Pittsburgh | City, StateBachelor of Science in Clinical Psychology04/1996

Resume Overview

School Attended

University Of Pittsburgh

Job Titles Held:

Cashier Team Lead
Cashier/Stocker
Food Runner

Degrees

Bachelor of Science in Clinical Psychology

Cashier Team Lead Resume Example

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