Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
- Cleaning and Sanitizing
- Reliable and Responsible
- Honest and Ethical
- Cooperative Attitude
- Problem Solving
- Call Response and Transfer
- Customer Relations
- Work Task Prioritization
- Reporting and Documentation
- Analytical Thinking
- Adaptable and Flexible
- Active Listening
- Goal Setting and Achievement
- Team Collaboration
- Team Leadership
- Supervised team of 5 staff members.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
Independence, MO, 03/2021 - 07/2021
- Helped customers complete purchases, locate items and join reward programs.
- Communicated with customers and team members to solve problems.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Displayed new stock and rotated existing products.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Directed team of 5 cashiers to maximize performance and deliver exceptional service to every customer
- Built effective training and coaching strategies to optimize team performance
Southfield, MI, 01/2020 - 03/2021
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Mentored kitchen staff at all levels to prepare each for demanding roles.
- Supervised and enhanced work of 5-person team producing more than 50 plates per day.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained well-organized mise en place to keep work consistent.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Rifle, CO, 01/2019 - 12/2019
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
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School Attended
- Western New Mexico University
- Silver High School
Job Titles Held:
- Cashier Team Lead
- Cook Shift Leader
- Cook
Degrees
- BBA
- High School Diploma
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