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Cashier Team Lead Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

Certified Nursing Assistant:

Experience
11/2019 to 03/2021 Cashier Team Lead Otg | Queens, NY,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Worked closely with front-end staff to assist customers.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Greeted customers promptly and responded to questions
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
09/2008 to 11/2010 Cashier Team Lead Otg | Arlington, VA,
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Greeted customers promptly and responded to questions.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answered questions and offered product advice.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Built and maintained productive relationships with employees.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Counted and balanced cashier drawers.
  • Helped customers find store locations and complete purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
08/2004 to 08/2007 OB Technician Common Spirit | Gold River, CA,
  • Sterilized medical equipment after each procedure.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Communicated with patients by phone and via written correspondence.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Completed clinical documentation in accordance with agency guidelines.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Answered appointment calls to streamline office operations.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Used [Type] software to process patient payments and update accounts.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Identified operational improvements to drive efficiency and quality of care.
  • Recorded vital signs and medical history for [Number] patients each [Timeframe].
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Assisted back office patient processes to reduce office wait times.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Positioned patients for optimal comfort prior to procedures.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
10/2001 to 10/2003 Assistant Manager Biscuitville | Indian Trail, NC,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Delegated daily tasks to team members to optimize group productivity.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
11/2000 to 12/2002 Certified Nursing Assistant Unitypoint Health | Sumner, IA,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Used mobility devices to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted in changing from [Software] to [Software] for medical recordkeeping, keeping detailed records before, during and after switch.
  • Provided daily living activities to patients by serving meals, feeding, ambulating and turning over and positioning patients.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Provided basic care to over [Number] patients per [Timeframe] by bathing and grooming patients, changing bedding and preparing meals.
  • Attended to patients in [Number]-bed unit, continuously checking on needs and maintaining high standards of patient care.
Education and Training
Expected in 10/2003 High School Diploma | University of Miami, Miami, FL, GPA:
Expected in 01/2004 | Medical Assisting Diploma High- Tech Institute, Irving, TX, GPA:
Expected in 04/2001 | Certified Nursing Assistance Ashford Hall Nursing Home, Irving, TX, GPA:

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Resume Strength

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Resume Overview

School Attended
  • University of Miami
  • High- Tech Institute
  • Ashford Hall Nursing Home
Job Titles Held:
  • Cashier Team Lead
  • Cashier Team Lead
  • OB Technician
  • Assistant Manager
  • Certified Nursing Assistant
Degrees
  • High School Diploma