Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Skills
Merchandise stocking
Loss prevention
Customer seating
Payment processing
Returns and exchanges
Credit and cash transactions
Customer service
Issue resolution
Merchandise restocking
Product recommendations
ID verification
Cash register operation
Scanner operations
Customer assistance
Customer greeting
Coin counting
Experience
05/2018 to Current
Cashier Team LeadNorthern Tool + Equipment – Pensacola, FL,
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Helped customer locate and select appropriate merchandise throughout store.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Counted product stock to maintain inventory records.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues with cash registers, card scanners and printers.
Answered phone calls to assist customers with questions and orders.
Filled beverages and delivered food to customers by hand.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Restocked West Chester dinner room with silverware, straws, napkins and condiments.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Scanned items quickly to keep lines moving and reduce overall wait time.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Properly verified customer identification for alcohol or tobacco purchases.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.
05/2018 to 05/2019
CashierCulvers Restaurant – Prescott Valley, AZ,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed over 100 transactions per day with exceptional accuracy.
Promoted specific item options to drive sales and achieve add-on purchases.
Trained new employees in cashiering procedures, offering assistance in resolving minor issues.
Assisted customers with account updates, new service additions and promotional offers.
Received payments for products and issued receipts.
Resolved issues with cash registers, card scanners and printers.
Inspected items for damage and obtained replacements for customers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Learned roles of other departments to provide coverage and keep store operational.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
05/2016 to 03/2018
CashierCulvers Restaurant – Princeton, IL,
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed returned items in accordance with store policy.
Scanned customer purchases, supporting transactions to streamline sales process.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Education and Training
Expected in 06/2018
High School Diploma: Philadelphia High School For Girls - Philadelphia, PA, GPA:
Expected in
: Philadelphia Youth Build - Philadelphia, PA, GPA:
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