Cashier Team Lead Resume Example Chevron Corp.

CASHIER TEAM LEAD

Professional Summary

Enthusiastic Head Cashier with 6 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Skills

Stocking and replenishing
Store opening/closing procedures
Opening and closing procedures
Money handling
Sales expertise
Stock management
Payment processing
Time management strength
Cash register operation
Cash Handling

Multi-tasking skill
Product and service sales
Proofreading and editing
Excellent grammar
Accurate
Data entry background
Ability to catch errors
Team management
Problem resolution
MS Office

Work History

Cashier Team Lead04/2019 to 07/2020
Chevron Corp. – South Houston, TX

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Maintained stock within optimal levels to meet expected customer and sales levels.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Monitored areas for security issues and safety hazards.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer loyalty and retention.

Front Desk Receptionist12/2019 to 02/2020
Comfort Inn & Suites – South Houston, TX

Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Confirmed relevant guest information and payment methods to prevent fraud.
Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Entered customer data using software and updated information whenever patrons changed rooms.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

Health Care Aide10/2009 to 08/2013
A&G Personell – Seabrook, TX

Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
Adhered to all resident lifting and safe lifting instructions and rules.
Maintained clean, safe and well-organized patient environment.
Worked to improve and enhance patient lives through effective and compassionate care.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Confined Space Rescue Technician01/2007 to 06/2012
Performance Contractors – Pasadena, TX

Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Quickly acted to contain any hazardous chemicals likely to catch fire, leak or spill.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

GED05/1996Brazosport College- Lake Jackson, TX

Associate of Arts: Cosmetology Education06/2015San Jacinto College District- Pasadena, TX

Certifications

TWIC Certied

Resume Overview

Companies Worked For:

Chevron Corp.
Comfort Inn & Suites
A&G Personell
Performance Contractors

School Attended

Brazosport College
San Jacinto College District

Job Titles Held:

Cashier Team Lead
Front Desk Receptionist
Health Care Aide
Confined Space Rescue Technician

Degrees

GED 05/1996
Associate of Arts : Cosmetology Education 06/2015

Cashier Team Lead Resume Example

Resume Score: 80%

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