Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Head Cashier with 6 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

  • Stocking and replenishing
  • Store opening/closing procedures
  • Opening and closing procedures
  • Money handling
  • Sales expertise
  • Stock management
  • Payment processing
  • Time management strength
  • Cash register operation
  • Cash Handling
  • Multi-tasking skill
  • Product and service sales
  • Proofreading and editing
  • Excellent grammar
  • Accurate
  • Data entry background
  • Ability to catch errors
  • Team management
  • Problem resolution
  • MS Office
Work History
04/2019 to 07/2020
Cashier Team Lead Gpm Investments Rogers City, MI,
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Increased customer loyalty and retention.
12/2019 to 02/2020
Front Desk Receptionist Apex Staffing, Inc. Benton, AR,
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Entered customer data using software and updated information whenever patrons changed rooms.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
10/2009 to 08/2013
Health Care Aide Chartwell Retirement Residences Edmonson, TX,
  • Supervised daily activities and provided assistance when needed.
  • Administered medication as directed by physician.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Maintained clean, safe and well-organized patient environment.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
01/2007 to 06/2012
Confined Space Rescue Technician Performance Contractors City, STATE,
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Quickly acted to contain any hazardous chemicals likely to catch fire, leak or spill.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Expected in 05/1996
Brazosport College - Lake Jackson, TX
Expected in 06/2015
Associate of Arts: Cosmetology Education
San Jacinto College District - Pasadena, TX

TWIC Certied

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Resume Overview

School Attended

  • Brazosport College
  • San Jacinto College District

Job Titles Held:

  • Cashier Team Lead
  • Front Desk Receptionist
  • Health Care Aide
  • Confined Space Rescue Technician


  • GED
  • Associate of Arts

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