LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Expert retail sales professional offering [Number] years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers. High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Attentive [Job Title] with strong retail background and exceptional management abilities. Maintains smooth checkout operations and keep stations clean, stocked and customer-ready with motivational leadership style. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • POS systems
  • Merchandising
  • Merchandising operations
  • Good telephone etiquette
  • Conflict resolution
  • Basic math
  • Interpersonal Communication
  • Critical thinking
  • Leadership
Education
Tempe High School Tempe, AZ Expected in 05/2009 High School Diploma : - GPA :
Work History
Wegmans Food Markets - Cashier Supervisor
Lisle, NY, 08/2021 - Current
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Keurig Dr Pepper - Stocker
Blue Springs, MO, 08/2021 - Current
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Placed special customer orders for custom or special order merchandise.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Helped customers locate desired items and transfer oversized items to vehicles.
Paradies Lagardère Travel Retail - Customer Service Cashier
Dfw Airport, TX, 08/2021 - Current
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted money in drawers at beginning and end of each shift.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Completed file maintenance log for price discrepancies.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Used POS system to enter orders, process payments and issue receipts.
Languages
Spanish :
Native or Bilingual
Negotiated :
English :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • Tempe High School

Job Titles Held:

  • Cashier Supervisor
  • Stocker
  • Customer Service Cashier

Degrees

  • High School Diploma

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