LiveCareer-Resume

cashier supervisor resume example with 7+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Analytical Cashier Supervisor with expertise and experience developing effective methods of service delivery. Accountability for front end oversight and maintaining quality standards while improving customer experience. Possesses good public relations and communication skills. I'm a hard working, one of the best. I tend to go above and beyond to help out when and where is needed.

I am a mother of three children, a family women that going out of her way to help each and every person who needs help.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Issue resolution
  • POS systems
  • Payment processing
  • Cash drawer balancing
  • Cash register operation
  • Loss prevention
  • Customer assistance
  • Cash management
  • Scanner operations
  • Security monitoring
  • Customer order recording
  • Coin counting
  • Cash counting machine operations
  • Credit and cash transactions
  • Staff mentoring
  • ID verification
  • Customer greeting
Experience
04/2019 to Current Cashier Supervisor Boyd Gaming, Inc. | Kenner, LA,
  • Greeted customers and responded to requests for information.
  • Processed exchanges and returns by inputting in company database.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Read weekly sales inserts and monitored price changes.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
03/2014 to 04/2019 Customer Service Associate The Hertz Corporation | Montgomeryville, PA,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Reviewed account and service histories to identify trends and issues.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers regarding Customer support needs, addressing each and every concerns.
  • Shared detailed information regarding each departments areas. options to help customers make decisions.
  • Processed customer account changes, using Price Plus .
  • Answered 100 + inbound calls per day and directed to designated individuals or departments.
  • Upheld privacy and security requirements established by in-store regulatory agencies.
  • Set up and activated customer accounts.
  • Managed accurate and adequate cash stock and inventory balances.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Reviewed and calculated payroll to promote timely disbursement of paychecks.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Suggested key operational changes to improve performance by extracting financial data from various reporting systems.
01/2014 to 11/2015 Amazon Pickering Laboratories Inc. | City, STATE,
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Weighed and measured products and materials to check compliance with specifications and regulations.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Labeled boxes and placed in outbound collection areas.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Packed fragile items with bubble wrap to prevent breakage during shipping.
  • Selected products and items from shelves and pallets for customer orders.
02/2014 to 10/2014 Kmart Cashiers Resort Rentals | City, STATE,
  • Greeted customers and responded to requests for information.
  • Processed exchanges and returns by inputting in company database.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Education and Training
Expected in 06/2011 High School Diploma | St. Georges Vo-Tech , Middletown, De , GPA:
  • Major in Retail
  • Major in Medical Assistant

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Resume Overview

School Attended

  • St. Georges Vo-Tech

Job Titles Held:

  • Cashier Supervisor
  • Customer Service Associate
  • Amazon
  • Kmart

Degrees

  • High School Diploma

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