LiveCareer-Resume

cashier supervisor resume example with 1+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

.Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Quality assurance
  • Marketing strategy
  • Distribution center management
  • Teamwork
  • Good listening skills
  • Flexible & Adaptable
  • Computer skills
  • Interpersonal Communication
  • Process and procedure development
  • Merchandising operations
Education
Srilankh University , Expected in 01/1997 Master of Arts : Teacher Education - GPA :
Work History
Burlington Coat Factory Corporation - Cashier Supervisor
Roseville, CA, 08/2021 - Current
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Analyzed data and profit and loss statements to compose store budget.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Monitored areas for security issues and safety hazards.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Quickly and accurately counted drawers at start and end of each shift.
Pactiv - Night Shift Manager
Bedford Park, IL, 01/2021 - 07/2021
  • Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Organized shift meetings to communicate and resolve issues for night operations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Walked around facility frequently to check activities.
  • Achieved financial objectives by preparing budgets, scheduling expenditures and analyzing variances.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Delegated tasks and oversaw performance to accomplish all required objectives.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Prepared materials for following shift.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Observed and monitored store's security cameras to reduce retail crimes.
  • Ran nightly reports closing out various accounts and detailing daily activities.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Maintained premises security for personnel safety and loss prevention.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
General Dynamics - Supervisor
Folsom, CA, 01/2020 - 01/2021
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supported safety officer to enforce regulations, laws and established policies throughout operational stages.

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Resume Overview

School Attended

  • Srilankh University

Job Titles Held:

  • Cashier Supervisor
  • Night Shift Manager
  • Supervisor

Degrees

  • Master of Arts

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