LiveCareer-Resume

cashier supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Customer-oriented Retail Manager with over 8 years of experience in building relationships, developing marketing campaigns, cultivating partnerships, retaining top accounts and growing profit channels. Knowledgeable in Microsoft & Excell. Tactical team builder with expertise in introducing products, implementing pricing models and determining customer needs to deliver effective solutions.

Highlights
  • Exeecution of corporate directives
  • Budget management and implementation.. retail operations
  • Loss prevention , inventory management , shipping and receiving
  • Sales, marketing , merchandising and promotions and knowledge of colors and textures
  • Experience in mannequin maintenance and styling
  • Mentoring , coaching and individual accountability
  • Customer Service and community relations
  • Knowledge of floor set and plan-o-grams
  • Ability to follow corporate visual merchandising standards
  • HIPAA guidelines
  • Materials development
  • Chronic disease rates
  • Health coaching
  • Organized and detail-oriented
  • Resource advocacy
  • Microsoft Office proficiency
  • Communication
  • People skills
  • Time management
  • Critical thinking
  • Working collaboratively
Accomplishments
  • Consistently maintained high customer satisfaction ratings.
  • Exceeded sales goals by an average of 75% in 2019
  • Led team to achieve 50%, earning recognition from upper management and financial reward.
  • Developed relationships with 2 new clients and typically exceeded sales goals by 45%
Experience
Cashier Supervisor, 08/2019 to 03/2020
Burlington Coat Factory CorporationSecaucus, NJ,
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Processed exchanges and returns by inputting in company database.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Cashier Supervisor, 11/2018 to 08/2019
Burlington Coat Factory CorporationSeminole, FL,
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Processed exchanges and returns by inputting in company database.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
Front Desk Patient Coordinator, 08/2017 to 05/2018
U.S. Physical TherapyBroken Arrow, OK,
  • Completed new guest enrollment paperwork and set up accounts in computer system.
  • Checked insurance benefits, received payments and provided receipts.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Updated patient financial information to promote accurate record keeping.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Front Desk Receptionist, 11/2016 to 06/2017
Kiosk Information SystemsLouisville, CO,
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Secured guest valuables in main safe or individual boxes.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing them to appropriate personnel.
  • Responded to inquiries and room requests made online, by phone or email.
  • Tracked office expenditures and managed office contracts, keeping meticulous records on all transactions.
Laboratory Assistant, 03/2016 to 09/2016
Ascension HealthHarker Heights, TX,
  • Maintained detailed logs of all experiments and relevant data and updated databases with new information.
  • Provided technical support and services for scientists and engineers working in fields such as agriculture, environmental science and resource management.
  • Cleaned, maintained and calibrated laboratory and field equipment to ensure continuous accuracy and functionality.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Isolated, identified and prepared specimens for examination.
  • Sanitized workstations and instruments to avoid cross-contamination.
  • Consulted with technicians and researchers to analyze atypical results.
  • Assisted with cardiac panels testing using MPA machinery on serum medium.
  • Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.
HIV Prevention Counselor, 09/2014 to 02/2016
Medical ScienceRockville, MD,
  • Received processed and tracked patient documentation with speed and accuracy.
  • Performed basic diagnostic procedures such as blood pressure screening, breast cancer screening or communicable disease screening.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Delivered healthy living and disease management information to specific population groups.
  • Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic diseases.
  • Helped people enroll in programs, arrange transportation and coordinate paperwork.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Recruitment Outreach Specialist , 08/2012 to 03/2013
The Philadelphia CenterCity, STATE,
  • Promoted integration of services for clients, including behavioral health care and long term services to enhance continuity of care.
  • Compiled, recorded and evaluated personal and financial data to verify completeness and accuracy using computer system to complete eligibility screening.
  • Answered calls and interacted with community members to provide information on advocacy services.
  • Received processed and tracked patient documentation with speed and accuracy.
  • Performed basic diagnostic procedures such as blood pressure screening, breast cancer screening or communicable disease screening.
  • Assisted individuals with navigating health care systems, appointments and classes.
  • Created and oversaw training courses focused on team and community education.
  • Delivered healthy living and disease management information to specific population groups.
  • Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
  • Produced and distributed brochures, flyers and packets covering topics such as infant mortality risk factors and chronic diseases.
Education
High School Diploma: Basics, Expected in 05/2008 to West Ouachita High School - Monroe, LA,
GPA:
Bachelor of Arts: Computer And Information Systems Security, Expected in to Grambling State University - ,
GPA:

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Resume Overview

School Attended

  • West Ouachita High School
  • Grambling State University

Job Titles Held:

  • Cashier Supervisor
  • Cashier Supervisor
  • Front Desk Patient Coordinator
  • Front Desk Receptionist
  • Laboratory Assistant
  • HIV Prevention Counselor
  • Recruitment Outreach Specialist

Degrees

  • High School Diploma
  • Bachelor of Arts

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