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Cashier Supervisor Resume Example

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CASHIER SUPERVISOR
Summary

Analytical Cashier Supervisor with expertise and experience developing effective methods of service delivery. Accountability for front end oversight and maintaining quality standards while improving customer experience. Possesses good public relations and communication skills.

Hardworking and reliable retail worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict department compliance standards. Courteous and respectful with guests to maximize loyalty.

Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Eager to apply honest and leadership.

Service-oriented manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Payment processing
  • POS systems
  • Cash drawer balancing
  • Issue resolution
  • Liquor regulations and compliance
  • Staff mentoring
  • Scanner operations
  • Loss prevention
  • Customer greeting
  • Merchandise restocking
  • Credit and cash transactions
  • Customer assistance
  • Cash register operation
  • ID verification
  • Forklift operator
  • Front end loader operator
  • Bob cat operater
  • Pressure washer operator
  • Heavy duty truck operator (non CDL)
  • Propane filling station certified
Experience
Cashier Supervisor
Great Falls, MTShopko/Aug 2019 to Sep 2020
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Supported front end procedures to keep items well-stocked to prevent shrinkage.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Handled
    customer
    complaints
    and
    concerns
    and escalated to direct supervisor for quick resolution.
  • Greeted customers and responded to requests for information.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Processed exchanges and returns by inputting in company database.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Farm Store Attendant
Great Falls, MTMountain View Co-op/Aug 2019 to Jul 2020
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Counted product stock to maintain inventory records.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Operated forklift, 2&4 wheel hand carts, pallet jack equipment to lift and transport stock.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving retail issues.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Assisted MVC customers, Reg customers, Vendors in finding special orders, farm products and bulk oils and feuls.
  • Assisted in carry out purchases orders etc with the use of pallet jack, 2&4 wheel carts, forklift and front end loader.
  • Cleaned parking lots with use of pressure washer, bob cat with sweeper attachment and leaf blower.
  • Assisted in filling propane tanks for customers and vendors also filled appropriate jugs with kerosene, solvent and special diesel mix.
  • Operated heavy duty trucks delivering , moving equipment, hauling merchandise and towing .
General and Appearal Team Member
Great Falls, MTShopko/Aug 2018 to Sep 2019
  • Drove team success by completing assigned task quickly and accurately.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Stocked shelf's ,racks and end caps with newly delivered inventory from stock area and put away back stocked items in designated areas.
  • Product back stock put away in designated areas with use of pallet jacks, shopping carts, 2&4 wheeled hand carts, large bins and forklift.
  • Prepared store and merchandise for huge sales like spring sales, back to school sale, Easter, Halloween, Black Friday and Christmas.
  • Cleaned back storage, receiving area, upper level stock area and electronic area cages etc.
Detailer Technician
Great Falls , MTBison Ford/Sep 2017 to Dec 2017
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Cleaned cars both externally and internally by hand or by use of air compressor and shampooer equipment.
  • Drove vehicles to and from workshops or customers' workplaces or homes multiple times per day.
  • Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
High School DiplomaBrowning High SchoolMay 1991Browning, MT
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Resume Overview

Companies Worked For:

  • Shopko
  • Mountain View Co-op
  • Bison Ford

School Attended

  • Browning High School
Job Titles Held:

  • Cashier Supervisor
  • Farm Store Attendant
  • General and Appearal Team Member
  • Detailer Technician

Degrees

  • High School Diploma

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