LiveCareer-Resume

cashier supervisor resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Results-driven Supervisor with successful career training, monitoring and encouraging retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities.

High-performing Cashier Supervisor focused on helping front-line staff handle high work volumes with skill and positivity. Excellent trainer and team leader with proven expertise in keeping associates motivated and productive. Demonstrated good money handling and recordkeeping abilities.

Skills
  • Quality assurance
  • Merchandising
  • Merchandising operations
  • Active Listening
  • Attention to Detail
  • Excellent Communication
  • Decision-Making
  • Analytical and Critical Thinking
  • Self-Motivated
Work History
09/2020 to 07/2022 Cashier Supervisor Total Wine | West Orange, NJ,
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Built positive relationships with customers to increase repeat business.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Monitored areas for security issues and safety hazards.
04/2007 to 02/2019 Childcare Provider The Boar's Head | Charlottesville, VA,
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Introduced children to educational games and activities to boost learning.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Kept areas clean, organized and stocked and sanitized surfaces and toys.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Cared for children ages Age to Age in nurturing and age-appropriate way.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Consulted with families to discuss activities and behaviors of each child.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
07/2006 to 08/2007 Assembly Line Worker Stanley Black & Decker, Inc. | Laurens, SC,
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
  • Checked position and alignment of each component to prevent errors and minimize materials waste.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Removed rough spots to enhance parts alignment and improve finishes.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assembled components with minimal supervision, exceeding expected project milestones.
Education
Expected in to to GED | Mesa Vista , Mesa AZ, GPA:
Additional Information

Fully trained in Stocking store shelves keeping them full and faced. Some experience running a Pallet Jack.

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Resume Overview

School Attended

  • Mesa Vista

Job Titles Held:

  • Cashier Supervisor
  • Childcare Provider
  • Assembly Line Worker

Degrees

  • GED

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