Cashier Specialist Resume Example
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CASHIER SPECIALIST
Summary
Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Skills
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Experience
Cashier Specialist06/2003 to 02/2004Jbt CorporationColumbus , OH
- Scanned items quickly to keep lines moving and reduce overall wait time.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answer customers questions, and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed advanced cashiering functions such as processing returns, payment reversals, and exchanges.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Processed customer payments quickly and returned exact change and receipts.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive the store.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Stayed up to date on current item discounts to support promotions.
- Properly verified customer identification for alcohol or tobacco purchases.
Administrative Assistant03/2006 to 12/2009Hanger, Inc.Wilkes Barre , PA
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Conduct research, compile data and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Attend meetings to record minutes.
- Greet visitors and determine whether they should be given access to specific individuals.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Perform generaloffice duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Make travel arrangements for executives.
- Processed financial documents including contracts, expense reports, and invoices.
- Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
- Assisted with administrative tasks, including filing, answering phones and sending faxes.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Medical Coding and Billing Specialist/Optician Assistant09/2014 to 07/2016Eastside Vision CenterCity , STATE
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Timesheets and payroll using the program Time Pilot Central.
- Billing insurances and posting EOBs.
- Front desk receptionist, answering phone calls, scheduling patients, resolving any patient issue, verifying insurances and direct calls to appropriate parties or take messages.
- Programs Office Mate and Examwriter.
- Receive payment by cash and credit card.
- Issue receipts, refunds, and credits.
- Assist patients by providing information and resolving their complaints.
- Optical specialist, inventory, data entry and selling glasses or contacts to the patients.
- Greet patients and determine whether they should be given access to specific individuals.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Open, sort, and distribute incoming correspondence, including faxes and emails.
- Travel to Seminars out of the town.
- Set up patient charts and documented information in various company software.
- Provided respectful assistance to all parties, including patients, staff members, and insurance company representatives.
- Monitored multiple databases to keep track of all company inventory.
- Entered patient insurance, demographic and health information into the software and confirmed records.
- Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review.
- Pulled patient records and transferred information to appropriate parties.
- Responsible to verify every patient's insurance benefits before the appointment.
Medical Office Manager05/2018 to 12/2019Renova Internal MedicineCity , STATE
- Monitor claims and billing payments (EOBs).
- Responsible to verify every patient insurance benefits before the appointment.
- Develop and implement office policies and procedures.
- Supervise office staff, including receptionists.
- Liaise with doctors to identify potential office dysfunctions.
- Provide informative material for patients.
- Ensure compliance with current healthcare regulations, medical laws, and high ethics.
- Knowledge of accounting, data and administrative processes and principles.
- Ability to handle medical records discreetly.
- Knowledge of medical issues and terminology.
- Excellent organizational and time-management skills.
- Created and maintained office documents and records, maintaining accuracy while managing sensitive data.
- Communicated with patients with compassion while keeping medical information private.
- Delivered income records, balance sheets, and financial documents to the board to keep executives informed of all potential financial issues.
- Solicited medical history information from patients to provide the best and most effective medical advice.
- Order medical and office supplies.
- Receive payment by cash, credit cards, or automatic debit card.
- Issue receipts, refunds, credits to patients.
- Responsible for open and close the office every day.
- Provided respectful assistance to all parties, including patients, staff members, and insurance company representatives.
- Entered patient insurance, demographic and health information into the software and confirmed records.
- Set up patient charts and documented information in various company software.
- Logged all requests for medical records into spreadsheets.
- Collected and processed copayments and out-of-pocket charges using Practice Fusion and Advance MD.
- Provided patient diagnosis, test evaluation and treatment under strict time constraints.
- Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
- Worked with nurses and other clinical staff to process patients and direct them to appropriate departments.
- Processed monthly reports for department performance.
- Maintained HIPAA compliance across all patient data-handling, systems, and training.
- Greeted patients and established the purpose of visit to complete check-in procedure quickly.
- Revised policies and procedures in accordance with changes in local, state and federal laws and regulations.
- Set and managed patient appointment schedules using Practice Fusion.
- Evaluated patient care needs, prioritized treatment and maintained patient flow.
- Communicated extensively with patients to provide assistance, support, and instructions.
- Provided caring companionship to elderly and developmentally disabled patients.
- Monitored multiple databases to keep track of all office inventory.
Education and Training
Pharmacy Technician TraineeFlorida Gulf Coast UniversityCity, State
ESL CertificationEl Paso Community CollegeCity, State
High School DiplomaAngel Pedro MillanCity, Puerto Rico
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Resume Overview
School Attended
- Florida Gulf Coast University
- El Paso Community College
- Angel Pedro Millan
Job Titles Held:
- Cashier Specialist
- Administrative Assistant
- Medical Coding and Billing Specialist/Optician Assistant
- Medical Office Manager
Degrees
- Pharmacy Technician Trainee
ESL Certification
High School Diploma
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