Cashier Specialist Resume Example
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CASHIER SPECIALIST
Professional Summary
Motivated cashier and stocker with 5 years of experience in Retail. Accomplished various tasks daily, including , stocking shelves with Cashier and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Work History
W.S. Badcock Corporation - Cashier SpecialistEasley , SC07/2019 - Current
- Counted cash in register drawer at beginning and end of shift.
- Managed special actions such as returns processing and payment reversals for team members.
- Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Checked prices for customers and processed items sold by scanning barcodes.
- Educated customers on promotions to enhance sales.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Dollar General - Lead Sales AssociateCity , STATE03/2019 - 07/2019
- Reported sales data to upper management as directed.
- Monitored sales team performance and provided constructive feedback.
- Helped customers in determining design and layout of sold and spec ads.
- Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained records related to sales, returns and inventory availability.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Cashier - BookShires - Spring Market City , STATE11/2017 - 03/2018
- Retrieved grocery carts and baskets from lot and various site locations.
- Supported team members and management by going above and beyond to meet goals.
- Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
- Maintained availability of grocery carts by monitoring cart corrals.
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
- Cleaned dirty checkout areas by decluttering displays and wiping down scanners and counters.
- Demonstrated excellent product and store setup knowledge.
- Conducted price checks to verify prices of products without proper pricing signage.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Assisted with backroom duties by unloading deliveries and stocking shelves.
- Communicated with cashiers and customers to learn about bagging needs.
- Bagged customer purchases while paying mind to industry best practices.
- Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties, including sweeping and mopping.
Teleperformance - Ihd Tech Support City , STATE07/2016 - 12/2016
- Led support team as level-three supervisor providing assistance to average of [Number] users globally in 24/7 support environment.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Submitted service tickets for equipment maintenance requests.
- Resolved issues with systems, hardware and telephones quickly and accurately.
- Analyzed [Type] and [Type] issues to identify troubleshooting methods needed for quick remediation.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Answered support calls within [Number] seconds to minimize delays and subsequent abandoned calls.
- Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
Skills
- ID verification
- Merchandising
- Payment processing
- Cash balancing
- Coupons and gift cards
- Multi-tasking ability
- Cash register skills
- Refunds and exchanges
- Purchase assistance
- Maintaining store appearance
- Cleaning and sanitizing
- Cash handling
- Product restocking
- Cleanliness
- Customer assistance
- Cash report creation
- Identification checks
- Liquor law compliance
- Check cashing
- Bagging and packaging
- Cash register systems
- Credit card processing
- Store merchandise stocking
- Heavy lifting
- Retail merchandising
Education
08/2013Haskell High SchoolCity, StateHigh School Diploma
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Resume Overview
School Attended
- Haskell High School
Job Titles Held:
- Cashier Specialist
- Lead Sales Associate
- BookShires - Spring Market
- Ihd Tech Support
Degrees
- High School Diploma
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