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Cashier Specialist Resume Example

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NC
CASHIER SPECIALIST
Professional Summary

Motivated cashier and stocker with 5 years of experience in Retail. Accomplished various tasks daily, including , stocking shelves with Cashier and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History
W.S. Badcock Corporation - Cashier SpecialistEasley , SC07/2019 - Current
  • Counted cash in register drawer at beginning and end of shift.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Educated customers on promotions to enhance sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Dollar General - Lead Sales AssociateCity , STATE03/2019 - 07/2019
  • Reported sales data to upper management as directed.
  • Monitored sales team performance and provided constructive feedback.
  • Helped customers in determining design and layout of sold and spec ads.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained records related to sales, returns and inventory availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Cashier - BookShires - Spring Market City , STATE11/2017 - 03/2018
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Supported team members and management by going above and beyond to meet goals.
  • Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
  • Maintained availability of grocery carts by monitoring cart corrals.
  • Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
  • Cleaned dirty checkout areas by decluttering displays and wiping down scanners and counters.
  • Demonstrated excellent product and store setup knowledge.
  • Conducted price checks to verify prices of products without proper pricing signage.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Bagged customer purchases while paying mind to industry best practices.
  • Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties, including sweeping and mopping.
Teleperformance - Ihd Tech Support City , STATE07/2016 - 12/2016
  • Led support team as level-three supervisor providing assistance to average of [Number] users globally in 24/7 support environment.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Submitted service tickets for equipment maintenance requests.
  • Resolved issues with systems, hardware and telephones quickly and accurately.
  • Analyzed [Type] and [Type] issues to identify troubleshooting methods needed for quick remediation.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Answered support calls within [Number] seconds to minimize delays and subsequent abandoned calls.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
Skills
  • ID verification
  • Merchandising
  • Payment processing
  • Cash balancing
  • Coupons and gift cards
  • Multi-tasking ability
  • Cash register skills
  • Refunds and exchanges
  • Purchase assistance
  • Maintaining store appearance
  • Cleaning and sanitizing
  • Cash handling
  • Product restocking
  • Cleanliness
  • Customer assistance
  • Cash report creation
  • Identification checks
  • Liquor law compliance
  • Check cashing
  • Bagging and packaging
  • Cash register systems
  • Credit card processing
  • Store merchandise stocking
  • Heavy lifting
  • Retail merchandising
Education
08/2013Haskell High SchoolCity, StateHigh School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
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Resume Overview

School Attended

  • Haskell High School

Job Titles Held:

  • Cashier Specialist
  • Lead Sales Associate
  • BookShires - Spring Market
  • Ihd Tech Support

Degrees

  • High School Diploma

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