Cashier Specialist Resume Example Kent Kwik

CASHIER SPECIALIST

Professional Summary

Motivated cashier and stocker with 5 years of experience in Retail. Accomplished various tasks daily, including , stocking shelves with Cashier and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Kent Kwik - Cashier SpecialistRule, TX07/2019 - Current

Counted cash in register drawer at beginning and end of shift.
Managed special actions such as returns processing and payment reversals for team members.
Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Quickly and accurately counted drawers at start and end of each shift.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Helped customers locate desired items and transfer oversized items to vehicles.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.

Dollar General - Lead Sales AssociateStamdord , TX03/2019 - 07/2019

Reported sales data to upper management as directed.
Monitored sales team performance and provided constructive feedback.
Helped customers in determining design and layout of sold and spec ads.
Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.

Cashier - BookShires - Spring Market Anson , TX11/2017 - 03/2018

Retrieved grocery carts and baskets from lot and various site locations.
Supported team members and management by going above and beyond to meet goals.
Completed customer service duties, including returning unwanted merchandise and retrieving specially requested products.
Maintained availability of grocery carts by monitoring cart corrals.
Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
Cleaned dirty checkout areas by decluttering displays and wiping down scanners and counters.
Demonstrated excellent product and store setup knowledge.
Conducted price checks to verify prices of products without proper pricing signage.
Greeted guests entering and exiting store to foster customer satisfaction.
Assisted with backroom duties by unloading deliveries and stocking shelves.
Communicated with cashiers and customers to learn about bagging needs.
Bagged customer purchases while paying mind to industry best practices.
Maintained superior store cleanliness, organization and sanitation by performing various light janitorial duties, including sweeping and mopping.

Teleperformance - Ihd Tech Support Abilene, TX07/2016 - 12/2016

Led support team as level-three supervisor providing assistance to average of [Number] users globally in 24/7 support environment.
Wrote and reviewed tickets to request maintenance to various types of equipment.
Submitted service tickets for equipment maintenance requests.
Resolved issues with systems, hardware and telephones quickly and accurately.
Analyzed [Type] and [Type] issues to identify troubleshooting methods needed for quick remediation.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Answered support calls within [Number] seconds to minimize delays and subsequent abandoned calls.
Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.

Skills

ID verification
Merchandising
Payment processing
Cash balancing
Coupons and gift cards
Multi-tasking ability
Cash register skills
Refunds and exchanges
Purchase assistance
Maintaining store appearance
Cleaning and sanitizing
Cash handling
Product restocking

Cleanliness
Customer assistance
Cash report creation
Identification checks
Liquor law compliance
Check cashing
Bagging and packaging
Cash register systems
Credit card processing
Store merchandise stocking
Heavy lifting
Retail merchandising

Education

08/2013Haskell High SchoolHaskell, TXHigh School Diploma

Resume Overview

Companies Worked For:

Kent Kwik
Dollar General
Cashier
Teleperformance

School Attended

Haskell High School

Job Titles Held:

Cashier Specialist
Lead Sales Associate
BookShires - Spring Market
Ihd Tech Support

Degrees

High School Diploma

Cashier Specialist Resume Example

Resume Score: 80%

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