Cashier Specialist Resume Example

• Responded to customer requests for products, services and company information.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers in fast-paced environment.
• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
• Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Cultivated customer loyalty, promoted repeat customers and improved sales.

Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

• Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
• Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
• Recommended menu items for new dish development, holidays, special events and promotions.
• Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
• Transitioned between breakfast and dinner
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
• Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Packaged, arranged and labeled ingredient stock, storing at established temperatures.
• Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
• Cooked all menu items according to specified instructions.
• Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.