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Cashier Specialist Resume Example

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CASHIER SPECIALIST
Professional Summary

Experienced Customer Service Representative with 2 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Skills
  • Lotto machine operations
  • Liquor regulations and compliance
  • ID verification
  • Merchandising
  • Payment processing
  • Refunds and exchanges
  • Cash register operations
  • Bagging and packaging
  • Customer assistance
  • Payment collection
  • Drawer management
  • Cash drawer management
  • Stocking and replenishing
  • Check cashing
  • Cash report creation
  • Time management skills
  • Store merchandise stocking
  • Checkout consistency
  • Cleaning and sanitizing
  • Computer proficiency
  • Cash Handling
  • Refund handling
  • Customer direction
  • Cleanliness
  • Reports and documents
  • Coupons and gift cards
  • Friendly demeanor
  • Basic math skills
  • Product restocking
  • Cash register skills
  • Good telephone etiquette
  • Receipt and refund issuance
  • Multi-tasking ability
  • Written and verbal communication
  • Sales expertise
  • International sales support
  • Creative problem solving
  • Retail materials management
  • Technical Support
  • Receiving support
  • Account management
  • Good listening skills
  • Administrative support
  • Professional telephone demeanor
  • Multi-line phone talent
  • Hardware and software installation
  • Operating systems
  • Data collection and analysis
  • Network Management
  • Telephone reception
  • Professional communication
  • Greeting customers
  • Customer service
  • Recordkeeping
Work History
Cashier Specialist06/2020 to 07/2020
Fidelity Investments – Tujunga , CA
  • Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
  • Counted cash in register drawer at beginning and end of shift.
  • Managed special actions such as returns processing and payment reversals for team members.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers by answering questions and fulfilling requests.
  • Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotions.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Customer Service Representative10/2017 to 11/2019
Catholic Health Initiative – Papillion , NE
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Cook04/2018 to 10/2018
Willow Ridge Retirement Home – City , STATE

Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Transitioned between breakfast and dinner
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Cooked all menu items according to specified instructions.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma05/2017Kittrel Job Corps- City
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
  • Formatting
  • Length
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Resume Overview

School Attended

  • Kittrel Job Corps

Job Titles Held:

  • Cashier Specialist
  • Customer Service Representative
  • Cook

Degrees

  • High School Diploma 05/2017

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