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cashier specialist resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Committed Cashier with 6 years of experience processing customer payments through various point of sale systems. Quick and accurate when balancing cash drawer and reconciling credit machine printouts. Outstanding communication and customer engagement abilities. Support daily operations with skilled payment processing, customer service expertise and support of fellow cashiers. Effectively handle any team or business needs with advanced knowledge and critical thinking skills. Pursue opportunities to go above and beyond basic requirements to positively impact business operations and customer satisfaction. Hardworking and reliable cashier and cook with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handles all funds to maximize accounting accuracy and meet strict compliance standards. Enthusiastic retail professional with 6 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
03/2012 to 06/2021 Cashier Specialist Curia Inc | Thousand Oaks, CA,
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Backed up each department by stocking shelves, retrieving products and helping customers.
  • Collected, tracked and distributed payments for special services such as Business charges and Personal charges.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Offered every customer immediate and targeted attention to meet needs and promote Business and Repeat Business offerings.
  • Placed new supply orders to meet Customer needs and expected customer demands.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed numerous transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted other staff with completing end-of-day counts and securing funds to prevent loss or theft.
06/2018 to 05/2021 TMA/Charge Nurse/CNA/Support Service/Restorative Benedictine Living Community | City, STATE,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate. Passed medications as indicated in the MAR and treatments in the TAR.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Delivered nursing assistance to residents in single and double rooms in long term care facility and Assisted Living along with Apartment Checks on clients.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented activities and recorded information in EMR system.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Used mobility devices and Standing Lifts equipment to transport patients.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
11/2010 to 05/2012 Program Coordinator REM | City, STATE,
  • Planned marketing campaigns to increase attendance at events.
  • Coordinated community resources, including healthcare, mental health, insurance and food stamps.
  • Led team of 12 professionals with 16 direct reports.
  • Coordinated and monitored performance and quality of all programs and services.
  • Coordinated, tasked and supervised staff to sustain organizational operations and champion organizational mission.
  • Coordinated planning and program development between news teams and other programming staff.
  • Verified accuracy of programming logs and conformance with FCC rules and regulations.
  • Tracked statistics, failures and resolution detail data in Excel spreadsheet.
  • Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.
  • Oversaw day-to-day activities, including organizational leadership, recruitment, office maintenance and supply and inventory management.
  • Wrote recommendations for exceptional employees.
  • Coordinated activities and ordered supplies to keep office properly maintained.
  • Analyzed program effectiveness with standard metrics.
  • Observed program activities, collected data, created reports and presented findings to senior management.
  • Performed project coordination to prepare meeting minutes, complex reports and spreadsheets.
  • Actualized strategies to cut costs while maintaining program quality and driving organizational performance.
  • Planned, directed and coordinated all programs and services.
  • Liaised between organizations, partners, stakeholder, and members to promote and improve services and communication.
  • Kept programming on tight schedules, maintaining optimal quality standards to keep audiences informed or entertained.
  • Conducted randomized feedback surveys.
  • Prioritized tasks to meet timelines for policy and program initiatives.
  • Drafted tax documentation and fulfilled requirements to maintain nonprofit status.
  • Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
  • Controlled financial activities, including budget development and administration, payroll, billing and accounts payable and receivable.
  • Compiled information from manual and computerized report records, enabling quick response to personnel requests.
  • Fostered relationships with community members to define programming needs and strengthen organizational standing in local areas.
  • Stayed up to date on procedures to maintain nonprofit status and accurately file taxes.
  • Fostered relationships with community clients and partners through dynamic communication and prompt follow-up to questions and concerns.
  • Communicated project status and requirements to Program Directors, keeping all parties aware of impending deadlines.
  • Maximized employee retention by creating positive work environment.
  • Managed operations in accordance with budget requirements.
  • Created and implemented policies designed to help evaluate new programs.
  • Facilitated conferences between organization and community members or clients and helped communicate concerns to managing leadership.
  • Completed quarterly and yearly audits.
  • Cultivated productive leadership team to drive improvements.
  • Planned and conducted staff meetings to brainstorm new ideas and deliver program and milestone updates.
  • Minimized financial risk by establishing and maintaining best financial practices.
  • Proposed and developed new programming ideas and special features to drive audience engagement.
  • Managed program budgets, organizational budgets and expenditures.
  • Supervised 15 specialists to ensure optimal team performance.
  • Planned and managed annual budgets, oversaw accounts payable and receivable and prepared financial reports.
  • Provided ancillary support to compile and prepare program, financial and year-end reports.
  • Directed improvement plans.
  • Created and actualized program activities.
  • Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
  • Reviewed program needs and recruited qualified staff.
  • Identified areas for improvement aimed at helping business achieve goals.
  • Coordinated monthly status calls to update teams on goals, strategies and developments while sharing best practices to enhance success.
  • Recruited top talent through interviews and personnel recommendations.
  • Directed educational, informational, therapeutic and recreational programs and oversaw program development, coordination and administration.
  • Evaluated program performance against expectations.
03/2008 to 07/2010 Lead Staffing Coordinator Lutheran Social Services Of MN | City, STATE,
  • Created interview questionnaires, assessment guidelines and onboarding processes to ensure efficiency at each hiring phase.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Created and modified job descriptions within all departments.
  • Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
  • Developed precise guidelines for position qualification requirements and rating system to measure and identify best-fit candidates.
  • Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
  • Recruited and trained talented individuals to support multi-functional employee teams for roles in management, hospitality or maintenance, security, technical specialties, students and community volunteers.
  • Oversaw staffing and related operations, spanning interviewing, hiring and mentoring personnel.
  • Maintained availability of professional talent needed to meet business objectives.
  • Addressed employee harassment allegations, work complaints and other concerns diligently.
  • Evaluated staff performance at multiple facilities and made recommendations for training improvement.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Provided insight regarding job duties to optimize productivity.
Education and Training
Expected in 06/1984 to to High School Diploma | Fosston High School, Fosston, MN, GPA:
Expected in to to | Nursing Minnesota State Community College, Moorhead, MN, GPA:
Certifications
  • Trained Medical Aide Training
  • Certified Nursing Assistant
  • Basic Life Support
  • Restorative
  • Supportive Services
  • Assisted Living Specialist

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Resume Overview

School Attended

  • Fosston High School
  • Minnesota State Community College

Job Titles Held:

  • Cashier Specialist
  • TMA/Charge Nurse/CNA/Support Service/Restorative
  • Program Coordinator
  • Lead Staffing Coordinator

Degrees

  • High School Diploma

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