LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Committed and hardworking [Job Title] with [Number] years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues.

Skills
  • Merchandising
  • Wire transfers
  • Liquor regulations and compliance
  • Lotto machine operations
  • ID verification
  • Upselling
  • Payment collection
  • PoS systems operation
  • Liquor law compliance
  • Cash drawer management
  • Cash register skills
  • Store merchandise stocking
  • Cash handling
  • Point of sale knowledge
Work History
11/2018 to Current
Cashier Specialist Mhc Equity Lifestyle Properties Saulsbury, TN,
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Managed special actions such as returns processing and payment reversals for team members
  • Assisted cashier team with resolving problems and maintaining efficiency
  • Educated customers on promotions to enhance sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Increased sales 100% by offering advice on purchases and promoting additional products
  • Answered questions about store policies and concerns to support positive customer experiences
  • Assisted customers by answering questions and fulfilling requests
  • Requested official identification for Tabacco purchases and verified details, consistently meeting strict legal standards of underage sales
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Assisted customers with locating and choosing merchandise in any store department
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Processed POS transactions, including checks, cash and credit purchases or refunds
05/2012 to 08/2016
Cashier Trainer Sears City, STATE,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Counted cash in register drawer at beginning and end of shift
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Assisted customers by answering questions and fulfilling requests
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Assisted customers with locating and choosing merchandise in any store department
  • Reviewed and resolved differences between accounting information and cash drawer
  • Quickly and accurately counted drawers at start and end of each shift
  • Used POS system to enter orders, process payments, and issue receipts
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Answered questions about store policies and concerns to support positive customer experiences
  • Checked prices for customers and processed items sold by scanning barcodes
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Educated customers on promotions to enhance sales
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
10/2011 to 01/2016
Office Administrator Vacu Vent City, STATE,
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
  • Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
  • Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training
  • Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency
  • Trained new employees on administrative procedures, company policies and performance standards
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements
  • Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes
  • Tracked office supplies and restocked low items to keep team members on-task and productive
  • Played key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
Education
Expected in 06/1990
High School Diploma:
Vero Beach High - Vero Beach, FL,
GPA:

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Resume Overview

School Attended

  • Vero Beach High

Job Titles Held:

  • Cashier Specialist
  • Cashier Trainer
  • Office Administrator

Degrees

  • High School Diploma

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