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Cashier Specialist Resume Example

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CASHIER SPECIALIST
Summary

Fluent in Spanish

Skills
  • Display setup
  • Quality assurance
  • Consultative sales
  • Employee management
  • Bank deposits
  • Security monitoring
Experience
11/2019 to 03/2020
Cashier SpecialistSapp Bros Travel Centers Inc. － Percival, IA
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Collected, tracked and distributed payments for special services such as [Type] and [Type].
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Raised profits [Number]% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and [Action].
  • Boosted profitability [Number]% and customer satisfaction ratings [Number]% through [Action] and [Action].
  • Boosted store profit into regional top [Number]% through sales, service and loss prevention incentives.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Reduced shrink from [Number]% to [Number]% in [Year] through implementation of improved merchandising and inventory procedures.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Contributed to positive, organized store appearance through [Action] and [Action].
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Created and prepared annual budgets and goals for store with [Software] and [Software].
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Offered every customer immediate and targeted attention to meet needs and promote [Product or Service] offerings.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Backed up [Type] department by stocking shelves, retrieving products and helping customers.
  • Placed new supply orders to meet [Area of expertise] needs and expected customer demands.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
05/2018 to 11/2019
CNAAmbassador Health － Sidney, IA
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Used mobility devices and [Type] equipment to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
03/2017 to 04/2018
Cashier/Deli AssociateSidney Foods － Sidney, IA
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Read weekly sales inserts and monitored price changes.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and obtained replacements for customers.
Education and Training
05/2009
Associate of Applied Science: Medical AssistingKaplan's University － Council Bluffs, IA
03/2018
Certified Nursing Assistant Iowa Western Community College － Council Bluffs, IA
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Resume Overview

Companies Worked For:

  • Sapp Bros Travel Centers Inc.
  • Ambassador Health
  • Sidney Foods

School Attended

  • Kaplan's University
  • Iowa Western Community College

Job Titles Held:

  • Cashier Specialist
  • CNA
  • Cashier/Deli Associate

Degrees

  • Associate of Applied Science : Medical Assisting
    Certified Nursing Assistant

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