Cashier Specialist Resume Example
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CASHIER SPECIALIST
Summary
Reliable team member with over 18 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at ringing up sales quickly and accurately, with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
04/2017 - CurrentCashier SpecialistCentral Coast Stars Llc/Carl’s Jr | City , STATE
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
- Trained new team members in cash register operation, stock procedures and customer service.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers.
- Offered every customer immediate and targeted attention to meet needs and promote [Product or Service] offerings.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
- Backed up [Type] department by stocking shelves, retrieving products and helping customers.
- Increased sales [Number]% by suggesting specific purchases to customers and [Action].
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Learned roles of other departments to provide coverage and keep store operational.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Contributed to positive, organized store appearance through [Action] and [Action].
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Built and maintained effective working relationships with peers and upper management.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
06/2014 - 03/2017Closing Cashier/Replenishment Team Member99 Cents Only Stores | City , STATE
- Distributed new merchandise efficiently to different departments.
- Welcomed customers, offering assistance to help find necessary store items.
- Helped customers find specific products, answering questions and offering advice.
- Processed customer payments quickly and returned exact change and receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
- Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Helped customer locate and select appropriate merchandise throughout store.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed returned items in accordance with store policy.
- Answered phone calls to assist customers with questions and [Type] orders.
- Arranged updated promotional displays every [Timeframe].
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Operated [Type] equipment to lift and transport stock.
- Counted product stock to maintain inventory records.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Learned roles of other departments to provide coverage and keep store operational.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Received product orders, unloaded merchandise and arranged store stock into appealing displays.
- Trained new team members in cash register operation, stock procedures and customer service.
05/2005 - 08/2013Assessment/Program Services CoordinatorVisiting Nurse & Hospice Of Santa Barbara | City , STATE
- Automated office operations to manage client correspondence, record tracking and data communications.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Delegated team tasks based upon each [Job title]'s skill level and knowledge, which improved accuracy and productivity by [Number]%.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including on-boarding, orientation and benefits.
- Oversaw training and daily performance of [Number] staff.
- Streamlined back office services for clients to promote proper functionality and positive user experience.
- Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
- Trained [Number] employees on best practices and protocol while managing teams to ensure optimal productivity.
- Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
- Evaluated employee job performance and motivated staff to improve productivity.
- Monitored office inventory to maintain adequate supply levels and order products.
- Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
- Recruited and hired highly talented individuals who brought [Skill] and [Skill] to department, which increased efficiency of entire team.
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Maintained files and records for [Number] clients and observed all safety protocols to prevent breaches and misuse of data.
- Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
Education and Training
01/2003Registered Medical Assistant : Medical Assisting
Santa Barbara Business College Santa Barbara | City, State
Santa Barbara Business College Santa Barbara | City, State
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Resume Overview
School Attended
- Santa Barbara Business College Santa Barbara
Job Titles Held:
- Cashier Specialist
- Closing Cashier/Replenishment Team Member
- Assessment/Program Services Coordinator
Degrees
- 01/2003 Registered Medical Assistant : Medical Assisting
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