, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Reliable team member with 3 years of experience processing payments. Skilled at helping customers, balancing cash drawers and working within various departments. Expert at quickly and accurately ringing up sales.
Skills
ID verification
Product upselling
Payment processing
Issue resolution
Credit and cash transactions
Loss prevention
Customer assistance
Cash register operation
Scanner operations
Coin counting
Customer greeting
Merchandise restocking
Customer order recording
Product recommendations
Cash management
Security monitoring
Wire transfers
Experience
01/2020 to CurrentCashier SpecialistBed Bath & Beyond | City, STATE,
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Backed up Soft side (towels,bedding, bathroom,courtains), department by stocking shelves, retrieving products and helping customers.
Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Helped customers find specific products, answered questions and offered advice.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Assisted customers with account updates, new service additions and promotional offers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed customer payments quickly and returned exact change and receipts.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new employees in cashiering procedures, offering assistance in resolving returns or how to apply coupons and apply for rewards.
Inspected items for damage and obtained replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Operated cash register, collected payments and provided accurate change.
11/2018 to 01/2020Waitress TraineeKamalunch | City, STATE,
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Increased sales of high margin menu items through effective upselling.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
12/2017 to 02/2019Cashier SpecialistMcDonald's | City, STATE,
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Assisted with purchases, locating items and signing up for rewards programs.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
Helped customers find specific products, answered questions and offered advice.
Assisted customers with account updates, new service additions and promotional offers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Operated cash register, collected payments and provided accurate change.
Education and Training
Expected in 06/2020High School Diploma | Ronald W. Reagan/Doral Senior High School, Doral, FLGPA:
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