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cashier server resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
  • Committed and hardworking Customer Service Rep/ Team Lead with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
  • Organized Team Lead Cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.
  • Friendly Cashier offering 3 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.
  • Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering 3 years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
  • Trustworthy and dedicated Team Lead with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Skills
  • Cashier experience
  • Servers expertise
  • Keen observer
  • POS systems
  • Team Leadership
  • Quality assurance
  • Customer service
  • Problem resolution
  • Process and procedure development
  • Communications
  • Team building
  • Team management
  • Organization
  • Supervision
Work History
Cashier Server, 09/2019 to 05/2020
2020 CompaniesHatfield, PA,
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked closely with management and peers to solve problems and handle customer concerns.
  • Requested official identification for liquor purchases and verified details, consistently meeting strict legal standards of underage sales.
Customer Service Representative, 06/2019 to 09/2019
Cargo LargoKansas City, MO,
  • Answered constant flow of customer calls with up to 25 calls in queue per minute.
  • Entered customer interaction details in computer system to track requests, document problems and record solutions offered.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cashier Team Lead, 01/2017 to 05/2019
Baja Med DBA The Last CallCity, STATE,
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Directed team of 2 cashiers to maximize performance and deliver exceptional service to every customer.
  • Received and processed customer payments.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Analyzed purchases for signs of fraud.
Education
High School Diploma: , Expected in 05/2020 to Academy Del Sol - Alamogordo, NM,
GPA:

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Resume Overview

School Attended

  • Academy Del Sol

Job Titles Held:

  • Cashier Server
  • Customer Service Representative
  • Cashier Team Lead

Degrees

  • High School Diploma

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