Cashier Manager Resume Example
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CASHIER MANAGER
Summary
Upbeat Restaurant Team Member capable of multitasking and pleasantly greeting guests. A valuable and committed individual willing to pitch in and help with restocking items or preparing customer orders. Seeking a new position in which I can continue to learn and advance my restaurant knowledge with an exciting organization.
Skills
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Experience
08/2016 - CurrentCashier ManagerPrime Inc. | Laredo , TX
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Kept the showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
- Built and maintained effective working relationships with peers and upper management.
- Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
09/2018 - 07/2019CashierFiserv, Inc. | Alabama , NY
- Trained new team members in cash register operation, stock procedures and customer service.
- Drove sales and add-on purchases by promoting specific item options to customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Worked closely with front-end staff to assist customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Learned roles of other departments to provide coverage and keep store operational.
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
- Compiled and updated client data to track payments trends and support accurate accounting.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Processed returned items in accordance with store policy.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Helped customers find specific products, answering questions and offering advice.
03/2018 - 09/2018Warehouse AssociateHyatt | Maui , HI
- Recorded unit quantities and handled or moved materials with MHE equipment.
- Maintained accurate and current order and shipment forms, inventory documentation and customer records.
- Counted and stocked merchandise as specified by inventory control log.
- Inspected and moved products to designated areas in warehouse.
- Scanned container labels to verify contents and determine target destination using RF scanners.
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Affixed accurate labels to customer packages to prevent unnecessary delays.
- Staged products between receiving, storage and shipping areas to accurately transfer items.
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
- Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
- Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
- Methodically picked, packed and labeled merchandise to prepare for shipment.
- Received, stored, and shipped goods and materials.
- Recognized and reported defective material and equipment.
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
- Considered specific product requirements and accessibility when managing and organizing storage areas.
- Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
- Carefully arranged items on store racks and shelves ensuring correct location and prices.
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
- Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
- Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
- Manually lifted materials weighing up to 100 pounds on regular basis.
02/2013 - 01/2016Server ManagerYala Kol | City , STATE
- Oversaw hiring, training and development of kitchen employees.
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Oversaw food preparation, production and presentation according to quality standards.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Education and Training
05/2013High School Diploma
Ottawa Hills High School | City, State
Ottawa Hills High School | City, State
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Resume Overview
School Attended
- Ottawa Hills High School
Job Titles Held:
- Cashier Manager
- Cashier
- Warehouse Associate
- Server Manager
Degrees
- 05/2013 High School Diploma
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