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Cashier Manager Resume Example

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CASHIER MANAGER
Summary

Upbeat Restaurant Team Member capable of multitasking and pleasantly greeting guests. A valuable and committed individual willing to pitch in and help with restocking items or preparing customer orders. Seeking a new position in which I can continue to learn and advance my restaurant knowledge with an exciting organization.

Skills
  • Cash drawer balancing
  • Payment processing
  • Issue resolution
  • POS systems
  • Customer assistance
  • Credit and cash transactions
  • Loss prevention
  • Staff mentoring
  • Coin counting
  • Customer greeting
  • Merchandise restocking
  • Cash register operation
  • Scanner operations
  • Customer order recording
  • Cash management
  • Product recommendations
  • Cash counting machine operations
Experience
08/2016 - CurrentCashier ManagerYala Kol Express | Rossford, Ohio
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Kept the showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
  • Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
  • Built and maintained effective working relationships with peers and upper management.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
09/2018 - 07/2019CashierJust Like Home | Toledo, OH
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed returned items in accordance with store policy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answering questions and offering advice.
03/2018 - 09/2018Warehouse AssociateThe Home Depot DFC | Luckey, OH
  • Recorded unit quantities and handled or moved materials with MHE equipment.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Counted and stocked merchandise as specified by inventory control log.
  • Inspected and moved products to designated areas in warehouse.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
  • Methodically picked, packed and labeled merchandise to prepare for shipment.
  • Received, stored, and shipped goods and materials.
  • Recognized and reported defective material and equipment.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Carefully arranged items on store racks and shelves ensuring correct location and prices.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Provided top product and material delivery quality control by eliminating downtime to maximize revenue.
  • Manually lifted materials weighing up to 100 pounds on regular basis.
02/2013 - 01/2016Server ManagerYala Kol | Sylvania, OH
  • Oversaw hiring, training and development of kitchen employees.
  • Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Education and Training
05/2013High School Diploma
Ottawa Hills High School | Toledo, OH
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Resume Overview

Companies Worked For:

  • Yala Kol Express
  • Just Like Home
  • The Home Depot DFC
  • Yala Kol

School Attended

  • Ottawa Hills High School

Job Titles Held:

  • Cashier Manager
  • Cashier
  • Warehouse Associate
  • Server Manager

Degrees

  • 05/2013 High School Diploma

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