Cashier Manager Resume Example
Enthusiastic Cashier with 13 years of experience supervising staff in any settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Expert retail sales professional offering 13 years experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Customer-focused, visionary-thinking Retail Manager with over 10 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Microsoft word and excel. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
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Rooms To Go – Boca Raton , FL
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Planned and prepared work schedules to assign 10member team to specific tasks.
- Directly worked with plenty of customers per shift to build relationships and increase customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Maintained company's visual merchandise standards through general housekeeping.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored new sales associates to contribute to store's positive culture.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Submitted reports to senior management to aid in business decision-making and planning.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Batteries Plus, Llc – South Miami , FL
- Completed and filed returns with tax departments at local, state and federal levels.
- Prepared wide array of returns such as corporate, fiduciary, gift, individual and private foundation returns.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Saved client money by uncovering eligibility for credit.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Missile Mart #10 – City , STATE
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted Store manager in meeting standards for customer service and quality.
- Approved regular payroll submissions for numerous employees.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Advanced to keyholder and assistant manager-in-charge in manager's absence.
- Conducted store inventories once per quarter.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Drafted employee work schedules to fill coverage gaps.
- Trained new-hires on different procedures to better service customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Answered questions about store policies and concerns to support positive customer experiences.
- Maintained exceptionally clean, customer-friendly and well-run store department.
- Managed scheduling for store shifts to accomplish proper staffing at all times.
El Dorado High School - City, State
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Resume Overview
School Attended
- El Dorado High School
Job Titles Held:
- Cashier Manager
- Tax Preparer
- Assistant Store Manager
Degrees
- High School Diploma : 05/2005
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