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Cashier Manager Resume Example

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CASHIER MANAGER
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Professional Summary

Experienced Assistant manager with over 3 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Multi-talented customer service consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Customer-focused, visionary-thinking Retail Manager with over 2 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with MS Excel. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.

Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Strong organizational skills
  • Scheduling
  • Excellent interpersonal skills
  • Customer service
  • Good computer skills
  • Bilingual
  • Financial Reporting
  • Product Knowledge
  • Problem resolution
  • MS Office
  • World processing and Excel
Work History
Cashier Manager10/2018 to 07/2019
James Madison , Harrisonburg, VA
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Recruited, hired and trained 3 associates to develop into productive team members with excellent product knowledge.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Directly worked with 30 customers per shift to build relationships and increase customer satisfaction ratings 100%.
Office Receptionist11/2016 to 12/2017
Blue Ridge Community College, Harrisonburg , VA
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Assisted over 60 or 70 customers via phone each 2 weeks.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Routed incoming mail and messages to relevant personnel without delay.
Administrative Assistant01/2014 to 09/2016
Bridges Therapy And Wellness Center , Harrisonburg, VA
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
General Studies : : Accounting And Finance, 06/2014
Harrisonburg High School - Harrisonburg, VA
  • Continuing education in Finance
  • Minored in Accounting
  • Graduated with 3.33 GPA
Bachelor of Administrative Studies: : Finance, 05/2015
Liberty University - Lynchburg, VA
  • Active Member of the finance club at liberty university
  • Dean's List Fall semester in 2019
  • Continuing education in Project Management
  • Graduated with 3.16 GPA
  • Majored in Finance
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Resume Overview

Companies Worked For:

  • James Madison
  • Blue Ridge Community College
  • Bridges Therapy And Wellness Center

School Attended

  • Harrisonburg High School
  • Liberty University

Job Titles Held:

  • Cashier Manager
  • Office Receptionist
  • Administrative Assistant

Degrees

  • General Studies : Accounting And Finance , 06/2014
    Bachelor of Administrative Studies : Finance , 05/2015

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