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cashier customer service resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments. Enthusiastic retail professional with [Number] years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Friendly [Job Title] well-versed in communicating effectively with coworkers and customers. Offering [Number]-year background in loading shopping carts with merchandise, transporting goods to vehicles and packing purchased items into shopping bags. Committed to providing unprecedented customer service by building relationships with regular customers and assisting with product location requests. Motivated [Job Title] with [Number]-year track record of success in providing exceptional service and sales support. Offering superior [Skill] and [Skill] abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Motivated and hardworking [Job Title] with [Number] years of experience cooking delicious items quickly at fast food establishments. Expert at preparing various menu items using various cooking methods. Customer-focused and dedicated to preparing orders exactly as requested. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Skills
  • ID verification
  • Cash register operation
  • Cash management
  • Merchandise restocking
  • Customer assistance
  • Ordering and stocking
  • Bilingual
  • customer service
  • Coin counting
  • teamwork
  • problem solving
  • communication
  • ability to work under pressure
  • cofidence
Experience
03/2020 to 05/2021 Cashier, Customer Service Bass Pro Shops | East Peoria, IL,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Met high productivity standards in processing payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Increased sales by suggesting specific complementary items to customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
06/2017 to 01/2019 Cook's Assistant Berkshire Health Systems, Inc. | Pittsfield, MA,
  • Prepared food for service based on daily specials and chef's needs.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maximized kitchen speed and efficiency by preparing salads, desserts and meats for [Job title].
  • Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.
  • Safely operated kitchen equipment including industrial size mixers and [Type] tools.
  • Assisted head chef by preparing [Type] cooking ingredients for over [Number] nightly dishes.
  • Worked closely with [Job title] to design dynamic and seasonal menus.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned and sanitized kitchen equipment, utensils, and work stations.
  • Checked inventory levels and recorded supply usage on log sheets or in company software.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Finished orders with cutlery, napkins and condiments.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Distributed food to service staff for prompt delivery to customers.
  • Prepared workstations with ingredients and tools to increase efficiency.
03/2013 to 07/2016 Manager's Assistant Wendys Fast Food | City, STATE,
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Maintained records through timely updates to employee and other files.
  • Freed up management for more important business by personally handling basic responses to email and letters.
  • Facilitated communication between managers and employees by writing professional internal correspondence.
  • Fielded high volume of daily telephone calls using multi-line telephone system.
  • Assisted with revenue and profitability improvements, including advertising, sales and human resources initiatives.
  • Handled bi-weekly payroll for over [Number] employees with thorough verification of timekeeping records and accurate processing through [Software].
  • Kept social media profiles updated with item promotions, special events and new operating information.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
  • Prepared salads, soups and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
  • Used manual or electric appliances to clean, peel, slice and trim food.
  • Weighed, measured and mixed ingredients according to recipes or personal judgment.
  • Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
  • Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
  • Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Promoted goals of organization by keeping projects aligned with [Type] and [Type] missions.
  • Responded to [Type] issues quickly by using [Skill] and [Skill] to provide immediate resolution, which improved customer retention by [Number]%.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement [Type] program initiatives.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Managed clerical staff of [Number] employees and reorganized training procedures to increase productivity.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Directed customer communication to appropriate department personnel.
  • Attended meetings and took meticulous notes to disseminate to participants.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Drove customer feedback to deliver information to management for corrective action.
Education and Training
Expected in 05/2003 to to GED | Luis Munos Marin , Yauco Puerto Rico, GPA:

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Resume Overview

School Attended

  • Luis Munos Marin

Job Titles Held:

  • Cashier, Customer Service
  • Cook's Assistant
  • Manager's Assistant

Degrees

  • GED

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