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cashier customer service associate resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Dacara who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
Highlights
  • Microsoft Word , Microsoft Excel , Photoshop ,Excellent communication skills .
  • POS systems
  • Cash handling accuracy
  • Retail merchandising expertise
  • Reliable and punctual
  • Retail merchandising expertise
 
 
 
 

  • Sales expertise, Strong work ethic , Exceptional customer service
  • Accurate money handling
  • Active listening
  • Team player mentality
  • Time management ability
  • Customer- and service-oriented
Accomplishments
Promoted to Customer Service Associate after only 6 Months.
Mentored 13 new sales associates.
Resolved 83% of customer service issues within 1 hour to maximize loyalty and retention.
Routinely helped as many as 85 customers each day in a high-volume retail outlet.

Experience
08/2014 to 10/2016
Cashier/ Customer Service Associate Shakey's Pizza Alhambra, CA,
  • Excelled in exceeding daily credit card application goals.
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  • Computed accurate sales prices for purchase transactions.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Managed cash stock and inventory balances accurately.
  • Assisted customers in finding out-of-stock items
  • Stocked and rotated inventory regularly.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Organized the store by returning all merchandise to its proper place.
  • Processed merchandise returns and exchanges.
09/2013 to 11/2013
Cashier Wendy's City, STATE,
  • Take customer orders.
  • Clean the bathroom and dining room.
  • Help other employees if needed
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.​
Education
Expected in June,2014
:
William Byrd High School - Vinton, VA
GPA:
Languages
I speak some Spanish & all of English
Skills
Photoshop, English, Microsoft Excel, Microsoft Word, some Spanish
Additional Information
  • William Byrd DECA FCCLA Volleyball-
  • Markerting Certification

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Resume Overview

School Attended

  • William Byrd High School

Job Titles Held:

  • Cashier/ Customer Service Associate
  • Cashier

Degrees

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