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cashier customer service associate resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Friendly Cashier/ food service and Elderly care, offering more than 20 years of professional experience and a lifetime of hands on experience in food service and caregiving . Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Committed and hardworking waitress, restaurant and cashier, with 20 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service and disgruntle customers. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated to my job title, Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Kept cash drawers accurate and secure with smooth payment processing and no losses. Security-conscious and customer-focused any job, with top-notch teamwork and interpersonal communication skills. . Reliable all jobs, offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Trustworthy and dedicated employee with 20 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Skills
  • Customer Relations
  • Product Restocking
  • Food Preparation
  • Product Knowledge
  • Customer Service
  • Payment collection
  • Point of sale knowledge
  • Refunds and exchanges
  • Cash drawer management
  • Credit card processing
  • Bagging and packaging
  • Cash register operations
  • Drawer management
  • Stocking and replenishing
  • Customer assistance
  • Checkout consistency
  • Cash handling
  • Currency sorting
  • Product and service sales
  • Cleanliness
  • Inventory management
  • Cleaning procedures
  • Currency counting
  • Store merchandise stocking
  • Money handling
  • Cash register skills
  • Adaptability
  • Friendly demeanor
  • Inventorying products
  • Interpersonal skills
  • Basic math skills
  • Merchandising familiarity
  • Written and verbal communication
  • Cash balancing
  • Order taking
  • Good telephone etiquette
  • Maintaining store appearance
  • Customer direction
  • Staff training
  • Customer relations
  • Monetary transactions
  • Multi-tasking ability
  • Price changes
  • Cleaning and sanitizing
Work History
Cashier Customer Service Associate, 09/2005 to 05/2010
WalgreensCity, STATE,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Safeway, 11/2005 to 08/2006
Chris SvenCity, STATE,

Worked in Meat Dept. My duties included-raw meat packaging and labeling including knowledge of all cuts and sides of raw meats, truck load delivery disbursement, rotation and sale items weekly. Ordering for deli and frozen deli case meat related items and seafood weekly. Preparing and placing all meat related sale items in conjunction with ad tags for local weekly ads. Customer service and daily shift clean up during at end of shift.

Grand Cafe, 01/2002 to 05/2005
George SeargentCity, STATE,
  • Investigated and resolved customer complaints to foster satisfaction.
  • Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
  • Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
  • Determined and recommended methods to address improvement opportunities.
  • Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Developed and executed plans to monitor standard process adherence.
  • Minimized costs and maximized returns resulting in $[Amount] [Timeframe] savings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Improved quality processes for increased efficiency and effectiveness.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Sorted product and provided expertise on non-conforming product requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Cashier/Customer Service Associate, 02/1992 to 07/1995
Thrifty's/Rite-AidCity, STATE,

cashier/ customer service product disbursement

accurate cash handling skills, up for promotion but got married and moved away

  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions with 99-100% accuracy.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Served needs of more than [Number] customers in busy [Type] environment.
Education
GED: , Expected in 05/1984
Burney Jr/Sr High School - Burney, Ca 96013,
GPA:

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Resume Overview

School Attended

  • Burney Jr/Sr High School

Job Titles Held:

  • Cashier Customer Service Associate
  • Safeway
  • Grand Cafe
  • Cashier/Customer Service Associate

Degrees

  • GED

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