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cashier bookeeper customer service shift leader resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Customer Service
  • Honest and Dependable
  • Reliable and Responsible
  • Cash Handling
  • Cleaning and Sanitizing
  • Cooperative Attitude
  • Honest and Ethical
  • Problem Solving
  • Cash Register Operations
  • Detail-Oriented
  • Sweeping and Mopping
  • Payment Processing
  • Customer Transactions
  • Employee Training
  • Credits and Refunds
  • Policies and Procedures
  • Complaint Resolution
  • Feedback Acceptance
  • Product Scanning
  • POS Systems
  • Price Identification
  • Product Location
  • Dependable and Responsible
  • Time Management
  • Follows Directions
  • Keeping Children Safe
  • Verbal and Written Communication
  • Child Safety
  • Pet Sitting
  • Animal Safety
  • Smartphone Usage
  • Feeding and Watering
  • Animal Observations
Experience
Cashier, Bookeeper, Customer Service, Shift Leader, 02/2018 to Current
ShopRite Of FlemingtonCity, STATE,
  • Collected payments and provided accurate change.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.
Pet Sitter, to
Multiple PeopleCity, STATE,
  • Fed animals twice daily and refilled water dish.
  • Offered animals exercise opportunities through walks and play activities.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
  • Walked dogs regularly to promote exercise and maintain proper health and fitness.
  • Met with owners to gather pet care information and discuss pet sitting duties.
  • Followed owner instructions on feeding times to keep animals on schedule for food and medications.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Babysitting , to
Many FamiliesCity, STATE,
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Read stories and played alphabet games to promote early literacy.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Responsibly watched children while parents were out.
  • Established and maintained safe play environment for children.
  • Worked to keep home areas neat and tidy.
  • Cared for home after children went to bed by clearing dishes and putting away toys.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Special Needs Volunteer, to
Saturdays In MotionCity, STATE,
  • Improved behavior with modification and positive reinforcement techniques.
  • Provided disabled students with assistive devices and supportive technology.
  • Evaluated student needs to provide helpful resources and support.
  • Assisted neurodiverse students with classwork and activity preparation.
  • Provided supplemental supervision in classrooms, schoolyards and cafeterias.
  • Set up and assisted with audiovisual equipment operation.
  • Motivated students using feedback and encouragement.
  • Adapted instructional techniques to appropriate ages and skill levels of supervised students.
Education and Training
High School Diploma: , Expected in 06/2021
Hunterdon Central Regional High School District - Flemington, NJ
GPA:
: Nursing/ Healthscience , Expected in
Raritan Valley Community College - Somerville, NJ
GPA:
Certifications
  • cpr certified for all ages
  • AED certified

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Resume Overview

School Attended

  • Hunterdon Central Regional High School District
  • Raritan Valley Community College

Job Titles Held:

  • Cashier, Bookeeper, Customer Service, Shift Leader
  • Pet Sitter
  • Babysitting
  • Special Needs Volunteer

Degrees

  • High School Diploma
  • Some College (No Degree)

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