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Cashier Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Privacy and confidentiality
  • Regulatory compliance
  • Patient assessments
  • Charting and clinical documentation
  • Observing responses
  • Dementia and Alzheimer's knowledge
  • Direct patient care
  • Responding to emergencies
  • Supporting personal needs
  • Data entry
  • Recording vital signs
  • Infection control and aseptic procedures
  • Conducting intakes
  • Documenting behaviors
  • Companionship and emotional support
  • Medical office administration
  • EMR / EHR
  • Medical Records Management
  • Patient-focused care
  • Personnel file management
  • Skilled in Microsoft Office
  • Conflict resolution
  • File and records management
  • Healthcare coding
  • Physician assistance
  • Payment collection and processing
  • Insurance billing
  • Managing patient records
  • Transcription of medical notes
  • Communication skills
  • Understanding of medical terminology
  • Follow-up skills
  • Insurance claims
  • Simple dressings
  • Patient scheduling
  • CPR/First Aid Certified
  • Case management
  • Payment collection
  • Monitoring patient progress
  • Completing insurance forms
  • Progress documentation
  • Community integration
  • Verbal and written communication skills
  • Lifting 200 pounds
  • Behavioral management
  • Care plan assessment
  • State regulations knowledge
  • Charting and clinical documentation
Work History
Cashier Assistant Manager, 01/2015 to 03/2016
Hotel KeenPalo Alto, CA,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Requested official identification for tobacco and alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Prepared and submitted end-of-shift reports.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Night Auditor, 02/2017 to 01/2018
ArchcareGarrison, NY,
  • Processed arrivals and departures for hotel guests, handling approximately 15 guests per shift.
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Entered customer data using choice hotels software and updated information whenever patrons changed rooms.
  • Controlled cash and credit card payment transactions at front desk using knowledge of proper cash handling procedures and attention to detail, reducing errors 85%.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Performed daily inventory for keys and linens and detailed all information in audit reports.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Handled tasks and responsibilities for front office employees when eam was understaffed.
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Reported financial data and updated financial records in ledgers and journals.
  • Reviewed daily financial statements and completed end-of-day paperwork in choice hotels with 100% accuracy.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Tracked hotel business revenue and costs with choice hotels, diligently reconciling accounts to maintain high accuracy.
  • Checked lobby, bathrooms and common areas near front desk for cleanliness 3 times per shift.
  • Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Efficiently resolved guest complaints and ensured that issues were addressed promptly.
  • Called guests requiring wake-up calls within five minutes of scheduled call, constantly maintaining positive and welcoming.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
  • Cleaned front office area to prepare for morning and day shifts and uphold high standards of customer service.
  • Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
Certified Nursing Aide, 04/2018 to 05/2019
Hillcrest Nursing & Rehabilitation CenterCity, STATE,
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep charge nurse informed of changes.
  • Cared for average of 12 patients per 12 hours daily in assisted living facility, delivering high-quality, efficient support to meet all needs.
Education
GED: , Expected in 06/2015
Pearl River Community College - Hattiesburg, MS,
GPA:
Associate of Science: Medical Billing/Coding , Expected in
Antonelli College - Hattiesburg, MS,
GPA:
Associate of Science: Forensic Science, Expected in
Jones County Junior College - Ellisville, MS
GPA:

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Resume Overview

School Attended
  • Pearl River Community College
  • Antonelli College
  • Jones County Junior College
Job Titles Held:
  • Cashier Assistant Manager
  • Night Auditor
  • Certified Nursing Aide
Degrees
  • GED
  • Associate of Science
  • Associate of Science

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