Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Talented customer service representative with 4 and a half years supervising employees, controlling merchandise presentation and monitoring transactions. Expert at assigning tasks, maintaining store appearance and operating cash register. Focused on enforcing security procedures and watching daily activities to minimize losses. Expert retail sales professional offering 4 and half years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Skills
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Work History
Cashier Assistant Manager, 05/2019 - 01/2021
Wendy's – Griffin, GA,
Wendy's – Griffin, GA,
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Built positive relationships with customers to increase repeat business.
- Monitored areas for security issues and safety hazards.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Frontline Team Member, 12/2019 - 11/2020
Taco Bell – Sherman, TX,
Taco Bell – Sherman, TX,
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Resolved issues quickly to maintain productivity goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member, 03/2017 - 11/2018
McDonald's Fast Food Restaurant – City, STATE,
McDonald's Fast Food Restaurant – City, STATE,
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Operated register to process payments and collect cash payment for order totals.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Continuously checked products for quality assurance according to strict guidelines.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Sought out ways to go above and beyond job requirements.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Developed strong cooperative relationships with coworkers and managers.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Participated in cross-functional team-building activities.
- Operated all types of production machinery safely to reduce workplace accidents.
Cashier, 02/2015 - 12/2016
Living Color Beauty Supply – City, STATE,
Living Color Beauty Supply – City, STATE,
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $[300 or more per shift.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted over 75 customers per day
Education
High School Diploma: , Expected in 05/2021
Colorado High School Charter Ges - 3093 E 42nd Ave ,
Colorado High School Charter Ges - 3093 E 42nd Ave ,
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School Attended
- Colorado High School Charter Ges
Job Titles Held:
- Cashier Assistant Manager
- Frontline Team Member
- Team Member
- Cashier
Degrees
- High School Diploma
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