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cashier assistant manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated cashier/assistant manager with 6 years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings.

Skills
  • Very hard and resilient worker
  • Outstanding service
  • Team building
  • Operational improvement
  • Process improvement
  • Team management
  • Supervision
  • Planning and coordination
  • Problem resolution
  • Inventory
  • Warehouse operations
  • Time management
  • Dependable and reliable
  • Adaptive team player
  • Report creation
  • Cash drawer balancing
  • POS systems
  • Payment processing
  • Issue resolution
  • Coin counting
  • Scanner operations
  • Product recommendations
  • Customer greeting
  • Customer assistance
  • Loss prevention
  • Staff mentoring
  • Merchandise restocking
  • Credit and cash transactions
  • Product and service knowledge
  • Sales monitoring
  • Business development understanding
  • Retail operations management
  • Merchandising
  • Staff training and development
  • Customer service
  • Sales Strategies
  • Customer Service
  • Team Building and Leadership
  • Decision Making
  • Employee Supervision and Motivation
Experience
10/2020 to Current
Clerk The Rank Group Saint Cloud, MN,
  • Directed clients and guests to correct departments, rooms and staff members.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Contacted customers regarding account updates and potential problems.
  • Communicated with customers and employees to answer questions or explain information.
  • Prepared and submitted requisitions to maintain supply standards in accordance with established procedures.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Delivered messages and ran errands.
05/2014 to 09/2020
Cashier Assistant Manager Lowell General Hospital Lowell, MA,
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Assisted Owner in evaluating employee performance and cultivating improvement initiatives.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Trained team members to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
01/2007 to 04/2014
Team Leader OC Medical Uniforms City, STATE,
  • Promoted to leadership position in recognition of strong work ethic, demonstrated ability to lead a team in a high stress and fast paced environment, and be able to resolve any issues during production.
  • Enforced adherence to company policies and answered coworkers' questions.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Inspected stock to identify imperfections, assign grades and determine issues with production.
  • Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
  • Developed open and professional relationships with team members, enabling more effective issue resolution.
  • Fostered positive employee relationships through effective communication, training and development coaching.
  • Identified scanner, guidance light for production, and HEV equipment issues using troubleshooting techniques to keep machinery fully operational during shifts.
  • Adhered to all safety guidelines regarding all equipment at Vutex.
  • Delegated daily tasks to team members to optimize group productivity.
  • Reviewed specifications and directions carefully to determine precise set up of equipment and supplies to manufacture Toyota Car Parts.
  • Integrated process improvements to increase overall workflow.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Counted, sorted and stacked finished pieces for easy access.
05/2001 to 12/2006
Cashier/Customer Service Associate Rio Hondo Hospital City, STATE,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Manager for remediation.
  • Assisted Manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
09/1996 to 09/2001
Nurse Assistant Company Name City, State,
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Education and Training
Expected in 07/1996 to to
High School Diploma:
El Rancho High School - Pico Rivera, CA
GPA:

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Resume Overview

School Attended

  • El Rancho High School

Job Titles Held:

  • Clerk
  • Cashier Assistant Manager
  • Team Leader
  • Cashier/Customer Service Associate
  • Nurse Assistant

Degrees

  • High School Diploma

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