Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Ambitious student pursuing a Fashion Design degree eager to contribute developed knowledge in the retail and designing role. Skilled in communication and decision making in fast pace settings. Adaptable and driven with a strong work ethic. Ability to thrive in team-based and individually motivated settings due to four years of experience in fast-paced retail environments.

  • Designing
  • Patternmaking
  • Styling
  • Communicating
  • Empathy
  • Adaptability
  • Planning
11/2018 to Current Retail Associate Rocky Mountain Chocolate Factory | , ,
  • Cashier Assistant
  • Issue resolution
  • Credit and cash transactions Training and mentoring Customer service while using POS system
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep the store operational.
  • Answered phone calls to assist guests with questions and orders.
01/2018 to 11/2018 Retail Associate Rocky Mountain Chocolate Factory | , ,
  • Greeted each and every guests warmly upon entrance to store.
  • Operated cash register, collected acurate payments using Point-of-Sale system.
  • Met or exceeded up-selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays to focus customer attention.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Recommended merchandise based on guests needs and desires.
  • Resolved issues regarding guests complaints and escalated worsening concerns to team lead for remediation.
03/2016 to 07/2018 Front End Cashier Assistant Fat Cats | , ,
  • Applied conversational abilities to connect with guests to better serve their needs and maintain satisfaction levels.
  • Cross-trained in retail, food, lifeguard and party hosts roles in order to provide skilled backup for team members.
  • Trained new team members in register operation, stock procedures and guests service.
  • Processed accurate cash, return tickets, orders, check, debit, and credit card payments using Point-of-Sale system.
  • Prepared food and resolved issues regarding guests complaints and escalated worsening concerns to team leader for remediation.
03/2017 to 05/2017 Party Host Altitude Trampoline Park | , ,
  • Escorted and performed walk-throughs to guests at seating areas and managed their expectations by relaying information regarding hours, wait times and specials.
  • Planned and executed parties for more than [15] guests, including coordinating menus and preparing tables.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
Expected in 05/2022 BS in Merchandising | Merchandising University Of North Texas, Denton, TX GPA:
  • Completed coursework in patternmaking, design.
  • [3.5] GPA
  • Dean's List Honoree fall 2019- spring 2020

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School Attended

  • University Of North Texas

Job Titles Held:

  • Retail Associate
  • Retail Associate
  • Front End Cashier Assistant
  • Party Host


  • BS in Merchandising

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