Amiable individual skilled in creating constructive and cooperative working relationships within team setting. Solid leader successfully follows through with team goals and expectations.
Diligent hard worker with excellent multitasking, organizational and time management abilities.
Motivated individual with 10+-year track record of success in providing exceptional service and sales support. Offering superior skills and abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success.
Efficient individual Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.
Skills
Productivity standards
Safety initiatives
Attention to detail
Inventory processes
Flexibility
Product and service sales
Drawer balancing
Training and mentoring
Customer seating
Cash management
Scanner operations
Coin counting
Cash register operation
Customer assistance
Issue resolution
Cash drawer balancing
Returns and exchanges
Bank deposits
Liquor regulations and compliance
Product recommendations
Payment processing
Credit and cash transactions
Merchandise restocking
Effective customer upselling
Experience
Cashier Assistant, 02/2022 to Current Whole Foods – Metairie, LA,
Greeting guest
Assisting guest with locating items
Restocking shelves
Billing corporate partner I.e the ymca, graters
Closing the store at the end of shifts
Assisted with customer requests and answered questions to improve satisfaction.
Swept and mopped front end during shifts to maintain professional appearance.
Maintained work area and kept cash drawer organized.
Cleaned and stocked front-end areas with register tapes and ribbons.
Complied with cash handling procedures to meet regional cashier variance policy.
Welcomed customers, offering assistance to help find store items.
Processed customer payments quickly and returned exact change and receipts.
Scanned items and checked pricing on cash register for accuracy.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Placed merchandise in bags or boxes and gave packages to customers.
Answered phone calls to assist customers with questions and orders.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Helped customer locate and select appropriate merchandise throughout store.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Stayed up to date on current item discounts to support promotions.
Updated promotional displays to assist merchandising teams and drive new product sales.
Backed up cashiers ringing up large number of customers by bagging products.
Warehouse Associate, 05/2011 to Current Niagara Bottling – Pittsburgh, PA,
Packed and labeled merchandise to prepare for loading and shipment to customers.
Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Used pallet jacks to move items to and from warehouse locations.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Received deliveries, scanned packages and updated orders in internal database.
Examined packages and goods for damage and notified vendors of replacement needs.
Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Operated forklifts to fill or empty overhead spaces.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
Home Health Aide, 09/2020 to 03/2022 St Therese Home Of New Hope – Brooklyn Park, MN,
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with bathing, dressing and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Improved patient outlook and daily living through compassionate care.
Assisted with client personal care needs to foster independence and well-being.
Tracked and reported clients' progress based on observations and conversations.
Managed patient transportation and appointment scheduling.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Documented care provided and submitted notes to supervisor.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Helped client with medication self-administration.
Delivered respite for patient's family and caregivers.
Recognized emergency situations and implemented appropriate procedures.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Provided care for clients pet's
Waitress, 03/2016 to 11/2018 Life Care Centers Of America – Sheridan, WY,
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented food and beverages to guests at tables.
Presented menus to patrons to answer questions about menu items and make recommendations.
Relayed orders to service bar and kitchen via point-of-sale register system.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Implemented sanitary food handling, holding and service protocols.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Set up tables and counters to prepare dining and serving areas.
Reset tables between guests, refilled condiments and wiped down surfaces.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Handled special customer requests for separate checks and menu substitutions.
Provided timely checks on guest needs and brought requests.
Education and Training
Stna: , Expected in 11/2013 Health Care Associations - Cincinnati, OH, GPA:
High School Diploma: , Expected in 05/2008 Woodward Career Technical High School - Cincinnati, OH GPA:
Associate of Science: , Expected in Kentucky State University - Frankfort, KY GPA:
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