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cashier and customer service Resume Example

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SG
CASHIER AND CUSTOMER SERVICE
Professional Summary

Dedicated my professional adept at driving guest satisfaction and promoting compliance with casino security measures. Proven history of assessing slot machine functionality and resolving issues. Actively pursuing my opportunity to apply excellent knowledge of casino floor and cash cage functions.

Skills
  • Cash register operation
  • Customer Relationship Management
  • Cash Handling
  • Currency transaction management
  • Security Monitoring
  • Basic math
  • Critical thinking
  • Multitasking abilities
  • Microsoft Office
  • Verbal and written communication
  • Training & Development
  • Supervision
  • Organization and Time management
  • Cash cage functions
  • Mechanical troubleshooting
Work History
02/2021 to 09/2021cashier and customer serviceCompany Name | City, State
  • Completed casino cage transactions, including redeeming or purchasing chips on behalf of customers.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Handled [number] calls per [timeframe] to address customer inquiries and concerns.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Completed [task] to ensure compliance with relevant [type] regulations.
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Oversaw casino floor activity to foster efficient service and maintain guest safety.
01/2019 to 03/2020Housekeeping AttendantCompany Name | City, State
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Trained new [Job title]s on all departmental procedures and provided assistance in finding necessary [Type] items and cleaning supplies.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Operated [Equipment] and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Polished glass surfaces and windows.
  • Returned emptied garbage receptacles to proper locations.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Dusted picture frames and wall hangings with cloth.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Accepted accountability for all assigned building keys, master keys and access cards.
01/2016 to 12/2017customer service and cookCompany Name | City, State
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Answered customer questions about product availability and shipment times.
  • Educated customers on promotions to enhance sales.
  • Assisted call-in customers with questions and orders.
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Delivered prompt service to prioritize customer needs.
Education
2021GEDGed Testing, City, State
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Resume Overview

School Attended

  • Ged Testing

Job Titles Held:

  • cashier and customer service
  • Housekeeping Attendant
  • customer service and cook

Degrees

  • 2021 GED

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