cash office associate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Cash handling
  • Food service
  • Food preparation
  • POS
  • Relationship Building
  • Precision and Accuracy
  • Account Auditing
  • Data Entry and 10-Key
  • Creative Problem Solving
  • Attention to Detail
  • Time Management
  • Deposit Preparation
  • Handling Confidential Materials
  • Microsoft Office
  • Purchase Orders
  • Counting cash, processing transactions, following written procedures, and attending to details
Cash Office Associate, 10/2022 - Current
Macy's, Inc. El Centro, CA,
  • Prepared and checked cashier register tills.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
  • Organized cash movements between offices and to or from banks.
  • Investigated and solved account issues to maintain current and accurate money systems.
  • Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
  • Packaged orders submitted online or via telephone, carefully selecting inventory, addressing correctly and dispatching to appropriate personnel for delivery or shipping.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Received and recorded cash, checks and transfers.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Classified and summarized financial data to compile and enter in financial records
  • Reconciled or entered report discrepancies found in financial records.
Manager in Training, 07/2022 - 09/2022
Schnitzer Steel Industries, Inc. Johnston, RI,
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Delegating employee assignments, monitored progress and evaluated performance.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Learned company processes, procedures and employee role functions.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
Cashier/Customer Service, 05/2021 - 07/2022
Petco Cedar Hill, TX,
  • Recommended, selected, located and obtained products to meet customer needs.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Answered phone calls to assist customers with questions and orders.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Greeted customers promptly and responded to questions.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Assisted customers by providing information and resolving complaints.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Able to work in a fast paced environment
  • Good communication skills
  • Works well with other team members
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Keep area clean and organized
Cashier/Prep Food, 07/2018 - 05/2021
Taco Bell City, STATE,
  • Greets guests as they enter, and thank them when they leave
  • Handle food preparation properly
  • Knowledgeable of proper temperature foods must reach
  • Knowledgeable of proper food handler
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education and Training
High School Diploma: , Expected in 05/2016
Superior Jr/Sr High School - Superior, NE
Status -

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Resume Overview

School Attended

  • Superior Jr/Sr High School

Job Titles Held:

  • Cash Office Associate
  • Manager in Training
  • Cashier/Customer Service
  • Cashier/Prep Food


  • High School Diploma

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