cash office associate resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Efficient Cash Office Associate offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems, check shipments and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills. Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments. Background includes administrative, financial and customer service experience. Knowledgeable about retail business processes and requirements. Advanced skills in microsoft. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Time Management
Federal Regulation Compliance
Bill Payment and Recordkeeping
Attention to Detail
Financial Recordkeeping
Customer Relations
Accounts Receivable
Document Coding and Classification
Financial Calculation and Analysis
Account Auditing
Accounts Payable
Creative Problem Solving
Bank Statement Reconciliation
Handling Confidential Materials
Precision and Accuracy
Word Processing
Personal Bookkeeping
Purchase Orders
Expense Reports
Expense reporting
Office management
Business administration
Performance improvement
Bookkeeping support
Travel coordination
Sorting and labeling
Balance reconciliations
Cash Handling
Bookkeeping
Office administration
Paperwork coordination
Work History
Cash Office Associate, 10/2021 - Current Bloomingdales – Riverhead, NY,
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
Maintained petty cash records of debits and credits in accordance with established policies and procedures.
Verified cash flow and electronic transactions from credit card system to balance registers.
Researched and resolved account discrepancies.
Balanced safe, prepared tills and prepared register bags for next sales date.
Investigated financial inconsistencies to solve discrepancies and reported to manager.
Trained new associates on POS system and key sales tactics to run cash office.
Performed daily account reconciliation and payroll verification to maintain daily records.
Trained new employees on proper cash routines, procedures and requirements.
Prepared bank deposits and corporate cash shipments.
Researched vendor invoices to verify proper payment for deliveries.
Performed hourly pick-ups and readings for front end to monitor sales and revenue.
Verified totals, checked store transfers and assisted with price changes.
Set up, tested and balanced registers for front-end employees.
Fielded phone calls to main business line to gather information and answer inquiries.
Communicated guest and employee requests to management for issue resolution.
Managed and responded to correspondence and inquiries from customers and vendors.
Assessed data and information to verify entry, calculation and billing code accuracy.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Trained and supervised 10 employees on best practices and accurate financial forecasting
Followed company policies, procedures and practices for accurate recordkeeping and loss prevention
Maintained petty cash records of debits and credits in accordance with established policies and procedures
Verified totals, checked store transfers and assisted with price changes
Performed daily account reconciliation and payroll verification to maintain daily records
Researched vendor invoices to verify proper payment for deliveries
Performed hourly pick-ups and readings for front end to monitor sales and revenue
Investigated financial inconsistencies to solve discrepancies and reported to manager
Researched and resolved account discrepancies
Prepared bank deposits and corporate cash shipments
Trained new associates on POS system and key sales tactics to run cash office
Sorted and counted coin and currency to make change for associates
Verified cash flow and electronic transactions from credit card system to balance registers
Balanced safe, prepared tills and prepared register bags for next sales date
Trained new employees on proper cash routines, procedures and requirements
Set up, tested and balanced registers for front-end employees
Fielded phone calls to main business line to gather information and answer inquiries
Communicated guest and employee requests to management for issue resolution
Trained and supervised 10 [employees on best practices and accurate financial forecasting
Maintained account accuracy by reviewing and reconciling checks monthly
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
Entered figures using 10-key calculator to compute data quickly
Maintained accurate forecasting and financial recordkeeping while tracking accounts worth up to $5000
Created detailed expense reports and requests for capital expenditures
Secretary's Assistant, 01/2017 - Current MARIA'S TAX AND PAPER SERVICES – City, STATE,
Received and routed business correspondence to correct departments and staff members.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Provided clerical support to company employees by copying, faxing and filing documents.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Kept reception area clean and neat to give visitors positive first impression.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Produced highly accurate internal and external letters and memoranda.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Responded to inquiries from callers seeking information.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Liaised between clients and vendors and maintained effective lines of communication.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Managed filing system, entered data and completed other clerical tasks.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Created and implemented standard operating procedures for records handling.
Maintained daily reports and advised executive leaders in decision-making processes.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Answered, responded to and transferred over 40 daily phone calls on multi-line phone system
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Received and routed business correspondence to correct departments and staff members
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Produced highly accurate internal and external letters and memoranda
Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Drafted professional memos, letters and marketing copy to support business objectives and growth
Offered office-wide software support and training, troubleshooting issues and optimizing usage
Restocked supplies and placed purchase orders to maintain adequate stock levels
Kept reception area clean and neat to give visitors positive first impression
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Responded to inquiries from callers seeking information
Communicated with customers via phone and email to confirm deliveries and respond to inquiries
Provided clerical support to company employees by copying, faxing and filing documents
Prepared and distributed team-based communications to foster collaboration and enhance team morale
Monitored premises, screened visitors, updated logs and issued passes to maintain security
Managed filing system, entered data and completed other clerical tasks
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
Opened and properly distributed incoming mail to promote quicker response to client inquiries
Maintained clean reception area to promote positive, professional environment for clients
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Performed research to collect and record industry data
Completed forms, reports, logs and records to quickly handle all documentation for human resources
Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags
Maintained daily reports and advised executive leaders in decision-making processes
Composed and proofread memos, letters and reports to verify error-free communication
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service
Assisted coworkers and staff members with special tasks on daily basis
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Created and implemented standard operating procedures for records handling
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Established administrative work procedures to track staff's daily tasks
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency
Route Manager/Housekeeper, 05/2019 - 01/2020 Molly Maid – City, STATE,
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 15 packages per day.
Negotiated with 2 different freight companies and received annual contracts resulting in cost savings of 50%.
Developed criteria, application instructions, procedural manuals, and contracts for federal and state public transportation programs.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Managed annual freight budget of $5000.
Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
Conducted research to address shipping errors and packaging mistakes.
Monitored daily operations and routes to resolve issues and drive operational effectiveness.
Conducted driver ride-alongs and observations to evaluate and improve driver performance.
Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
Leveraged systems, equipment and process redesign to drive continuous improvement.
Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
Worked with functional groups to resolve employee relations and labor relations issues.
Visited customers and customer sites to evaluate and resolve safety issues.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Expedited resolutions of shipping errors and packaging mistakes.
Collaborated with manufacturing and supply chain management.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Created and enforced detailed organization processes to increase quality and service standards.
Integrated warehouse operations with existing and new business processes.
Conducted inventory audits with 100% accuracy following company procedures..
Coordinated dispatching of 1 drivers to accomplish daily delivery requirements.
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
GED: , Expected in 05/2005 - Apopka High School - Apopka, FL GPA: Status -
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