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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Analytical career-minded Administrative Assistant with over 25 years of experience in fast-paced office settings. Accomplished in providing unsurpassed support to demanding customers and employees. Hardworking team-player with expertise completing various clerical tasks and offJessicag excellent staff support. Responsible, punctual and productive professional when working with little to no supervision.

Trained in project and time management with extensive knowledge of Microsoft Office Systems and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Efficient Cash Office Associate offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills.

Skills
  • Opening and Closing Procedures
  • Cash Handling and deposit preparation
  • Account Reconciliation
  • Cash Register Operation
  • Order Fulfillment, Billing and Invoicing
  • Multi-line Telephone Systems, Customer and client relations
  • Spreadsheet management, Database Entry
  • Process optimization
  • Office Supply OrdJessicag
  • Scheduling and calendar management
  • Administrative support
  • Employee training and development
  • Quality assurance
  • Technical Support
  • Customer Service
  • Troubleshooting
Education
North Hill Christian School Auburn, WA, Expected in 06/1979 High School Diploma : - GPA :
  • Graduated in Top 1% of Class
  • Graduated with 3.8 GPA
Work History
Republic National Distributing Company - Cash Office Associate, Customer Service
Bonita Springs, FL, 11/2016 - Current
    • Balanced safe, prepared tills and prepared register bags for next sales date using Revolutions G4S Cash Management System.
    • Investigated financial inconsistencies to solve discrepancies and reported to manager.
    • Trained new employees on proper cash routines, procedures and requirements.
    • Provided cash handling including sorting and counting coin and currency to make change for associates.
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Provided primary customer support to internal and external customers in fast-paced environment.
    • Cultivated customer loyalty, promoted repeat customers and improved sales.
    • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
    • Preserved revenue streams by utilizing strong communication and negotiation skills, offJessicag refunds as last resort to maintain customer satisfaction.
    • Responded to customer requests for products, services and company information.
    • Communicated guest and employee requests to management for issue resolution.
World Vision U.S - Administrative Assistant
City, STATE, 08/2006 - 03/2016
  • Performed general office duties, including answJessicag multi-line phone system, routing calls, delivJessicag messages to staff and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Developed and updated spreadsheets and databases to track, analyze, schedule and report on performance and completion of Facilities Operations Team tasks.
  • Handled company wide correspondence and tracked records to foster office efficiency.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Created PowerPoint presentations for business development purposes.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Coached and trained new employees on administrative procedures, company policies and performance standards.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers and employees.
  • Monitored Corporate Services Department's work calendar and scheduled appointments, meetings and assigned tasks.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Scheduled office meetings and appointments for 1,200+ employees.
Volt Services Group - Temporary Contract Worker
City, STATE, 06/2003 - 08/2006

Various temporary work assignments of Administrative Assistance to multiple businesses in Manufacturing, Sales, Human Resources and Travel Agencies. Specific companies included: Volt Technical Resources, Aim Aviation Manufacturing Corporation, Expedia, Inc., Clopay Garage Door and World Vision, USA.

  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Adjusted employee tax status along with information regarding withholding.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Managed payroll data entry and processing for hundreds of employees to comply with predetermined company guidelines.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Updated employee files with new details such as changes in address or salary levels.
  • Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
  • Compiled data and reviewed information for accuracy prior to input.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

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Resume Overview

School Attended

  • North Hill Christian School

Job Titles Held:

  • Cash Office Associate, Customer Service
  • Administrative Assistant
  • Temporary Contract Worker

Degrees

  • High School Diploma

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