Cash Office Associate Customer Service resume example

• Performed general office duties, including answJessicag multi-line phone system, routing calls, delivJessicag messages to staff and greeting visitors.
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Arranged rapid office equipment repair and maintenance with vendors.
• Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
• Developed and updated spreadsheets and databases to track, analyze, schedule and report on performance and completion of Facilities Operations Team tasks.
• Handled company wide correspondence and tracked records to foster office efficiency.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
• Created PowerPoint presentations for business development purposes.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Coached and trained new employees on administrative procedures, company policies and performance standards.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers and employees.
• Monitored Corporate Services Department's work calendar and scheduled appointments, meetings and assigned tasks.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Handled client correspondence and tracked records to foster office efficiency.
• Scheduled office meetings and appointments for 1,200+ employees.

Various temporary work assignments of Administrative Assistance to multiple businesses in Manufacturing, Sales, Human Resources and Travel Agencies. Specific companies included: Volt Technical Resources, Aim Aviation Manufacturing Corporation, Expedia, Inc., Clopay Garage Door and World Vision, USA.

• Maintained employee confidence and protected payroll operations by keeping information confidential.
• Adjusted employee tax status along with information regarding withholding.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Managed payroll data entry and processing for hundreds of employees to comply with predetermined company guidelines.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Updated employee files with new details such as changes in address or salary levels.
• Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
• Compiled data and reviewed information for accuracy prior to input.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.