cash office associate resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Experienced accountant with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.

Analyst with extensive experience in account receivable. Proficiencies include inspecting and auditing commercial accounts.

Posting details of transactions, computing interest charges, communicate with customers, code documents, and process adjustments.

Typing contracts and proposals. Communicate with Account Executives to ensure that Client data is gathered.

  • I am a team player. I am dependable and reliable willing to do my part and help my team when needed.
  • 15 years + Accounting - Finance
  • Microsoft Office
  • Contract auditing
  • Processed credit card, personal and commercial checks, and cash payments for accurate revenue allocation.
  • Training and development
  • Strong typing skills
  • Strong computer skills
  • MS Word,
  • Outlook, & Excel
  • Strong data entry skills
  • Reconcile accounts receivable to the general ledger
  • Audit and inventory skills
  • Quick learner
  • Excellent communication
Cash Office Associate, 07/2019 to 11/2019
Wegmans Food MarketsStanhope, NJ,
  • Provided training to store employees covering areas such as cash handling procedures and security requirements.
  • Kept comprehensive records of outgoing vendor payments and tracked expense accounts frequently involved in daily operations.
  • Packaged orders submitted online or via telephone, carefully selecting inventory, addressing correctly and dispatching to appropriate personnel for delivery or shipping.
  • Greeted arriving guests, displaying friendly demeanor and offering assistance, directing to appropriate departments and answering basic questions regarding product availability.
  • Trained sales associates on proper procedures for minimizing accounting discrepancies arising from human error, leading initial training sessions and supervising new associates on floor.
  • Fostered working relationships with banks, vendors and clients to facilitate communication on payment schedules and methods and prompt conflict resolution when problems occurred.
  • Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
  • Balanced overall budget, measuring daily cash access needs against money safe contents and communicating with managers to replenish supply of cash on hand when necessary.
  • Maintained general inventory levels and informed supervisor of shortages or trends of changing demand to assist with acquisition of new inventory without outage.
  • Reviewed financial totals, verified store-to-store transfers and checked price updates.
  • Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
  • Served customers with special transaction requests, using POS at register to load gift certificates and boxing or gift-wrapping products.
  • Processed payments from customers in person and via telephone, verifying details of order contents, pricing and payment methods.
Sales Associate, 08/2018 to 02/2019
Bob Moore Auto GroupTulsa, OK,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Processed orders through system and coordinated product deliveries.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Won store sales competition for [Task], resulting in [Result].
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Mixed and matched paints according to customer specifications.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
Customer Service Billing, 01/2004 to 08/2010
Charter SpectrumOpelika, AL,

Helping and explaining to customers with any issues they have from billing question to adding services.  payment, amounts, arrangements, adjustments, also adding services.

Putting customer information data into the system. Always being helpful and listening to what the customer need are.

(Accounts Receivable) Specialist, 08/1998 to 10/2002
Mears TransportationCity, STATE,

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Prepared correspondence, accounting and financial documents for analysis.

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

Coordinator to the accounting  and sales other departments to created and environment that will go to a higher level  building and growing a strong company together .

Education and Training
: Nursing, Expected in
Pensacola State College - Pensacola, FL

Studied nursing but was not cut out for the bleeding. Prefer working with numbers and large figures, contracts, general ledger, and customers. 

High School Diploma: Advance classes, Expected in 1981
Booker T. Washington High School - Pensacola, FL

High school graduate with top grades. I love learning new things and reading and numbers. 

Activities and Honors

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Resume Overview

School Attended

  • Pensacola State College
  • Booker T. Washington High School

Job Titles Held:

  • Cash Office Associate
  • Sales Associate
  • Customer Service Billing
  • (Accounts Receivable) Specialist


  • High School Diploma

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