Skilled Call Center Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty. Passionate Supervisor who has directed call centers consisting of 60-65 representatives. Consistently exceeds established call center goals, while maintaining and ensuring a positive working atmosphere.
Coursework in Call Center Operations
Volunteered at Emmanuel Dining Hall
Smyrna High School
Delaware Food Bank
Excellent communication skills
Advanced problem solving
Great organizational skills
Enthusiastic people person
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