Energetic Cage Cashier with 4 years of successful performance in casino roles. Skilled in maintenance and operation of slot machines and other floor games equipment. Efficient and quality-focused with aptitude for accurate cash handling and guest services. Dedicated professional adept at driving guest satisfaction and promoting compliance with casino security measures. Proven history of assessing slot machine functionality and resolving issues. Actively pursuing opportunity to apply excellent knowledge of casino floor and cash cage functions.
Skills
Currency counting
Voucher and chips cashing
Records maintenance
Payment processing
Coin counting
Cash counting machine operations
Internal controls compliance
Foreign currency exchanges
MS Office suite
Online show reel
Work History
05/2014 to 07/2017
Cage CashierGrand Casino – Hinckley, MN,
Redeemed foreign currencies using accurate exchange rates
Filled gaming machines with cash and coin and monitored machines during shift for proper operation
Trained, mentor and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
Issued gaming coins and tokens to customers for cash
Verified individual amounts of loose coin and bundled paper money
Quickly and accurately counted drawers at start and end of each shift
Verified over $3,000 of cash and credit payments daily
Managed casting and selected shot locations
Used cashtrac to record and report sales transaction information
Hosted weekly station contests
Wrote 3 news stories for multiple media platforms
Interviewed celebrity guests such as show, maintaining consistent ratings with engaging appearances
Drafted and distributed weekly production schedule to upper management and production staff
02/2011 to 04/2014
CashierNorthern Tool + Equipment – Metairie, LA,
Counted cash in register drawer at beginning and end of shift
Reviewed and resolved differences between accounting information and cash drawer
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Operated cash register for cash, check and credit card transactions with 100% accuracy
Restocked, arranged and organized merchandise in front lanes to drive product sales
Processed POS transactions, including checks, cash and credit purchases or refunds
Checked prices for customers and processed items sold by scanning barcodes
Answered questions about store policies and concerns to support positive customer experiences
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Educated customers on promotions to enhance sales
Efficiently processed new orders, completing 50+ daily transactions with remarkable accuracy
Assisted customers by answering questions and fulfilling requests
06/2009 to 02/2011
CashierNorthern Tool + Equipment – Oklahoma City, OK,
Counted cash in register drawer at beginning and end of shift
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches
Completed all gaming forms and reports and assisted customers with credit-related problems
Redeemed coins and tokens for cash at customer request
Cashed out employee tips and worked with slot technicians to pay out jackpots
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
Trained new team members in cash register operation, stock procedures and customer service
Troubleshoot and resolved issues with cash registers, card scanners and printers
Welcomed customers, offering assistance to help find necessary store items
Processed customer payments quickly and returned exact change and receipts
Worked closely with front-end staff to assist customers
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
Assisted customers with account updates, new service additions and promotional offers
Inspected items for damage and reported issues to supervisor to return merchandise and obtain replacements for customers
Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Education
Expected in 07/2011
Cosmetology Diploma/License: Cosmetology Euphoria Institute - Decatur And 215, GPA:
Expected in 06/2007
High School Diploma: Sierra Vista High School - Las Vegas, NV GPA:
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