Montgomery Street, San Francisco, CA 94105
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Energetic Cage Cashier with 4 years of successful performance in casino roles. Skilled in maintenance and operation of slot machines and other floor games equipment. Efficient and quality-focused with aptitude for accurate cash handling and guest services. Dedicated professional adept at driving guest satisfaction and promoting compliance with casino security measures. Proven history of assessing slot machine functionality and resolving issues. Actively pursuing opportunity to apply excellent knowledge of casino floor and cash cage functions.
- Currency counting
- Voucher and chips cashing
- Records maintenance
- Payment processing
- Coin counting
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- Cash counting machine operations
- Internal controls compliance
- Foreign currency exchanges
- MS Office suite
- Online show reel
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05/2014 to 07/2017 Cage Cashier Grand Casino – Hinckley, MN,
- Redeemed foreign currencies using accurate exchange rates
- Filled gaming machines with cash and coin and monitored machines during shift for proper operation
- Trained, mentor and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Issued gaming coins and tokens to customers for cash
- Verified individual amounts of loose coin and bundled paper money
- Quickly and accurately counted drawers at start and end of each shift
- Verified over $3,000 of cash and credit payments daily
- Managed casting and selected shot locations
- Used cashtrac to record and report sales transaction information
- Hosted weekly station contests
- Wrote 3 news stories for multiple media platforms
- Interviewed celebrity guests such as show, maintaining consistent ratings with engaging appearances
- Drafted and distributed weekly production schedule to upper management and production staff
02/2011 to 04/2014 Cashier Northern Tool + Equipment – Metairie, LA,
- Counted cash in register drawer at beginning and end of shift
- Reviewed and resolved differences between accounting information and cash drawer
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
- Answered questions about store policies and concerns to support positive customer experiences
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Educated customers on promotions to enhance sales
- Efficiently processed new orders, completing 50+ daily transactions with remarkable accuracy
- Assisted customers by answering questions and fulfilling requests
06/2009 to 02/2011 Cashier Northern Tool + Equipment – Oklahoma City, OK,
- Counted cash in register drawer at beginning and end of shift
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches
- Completed all gaming forms and reports and assisted customers with credit-related problems
- Redeemed coins and tokens for cash at customer request
- Cashed out employee tips and worked with slot technicians to pay out jackpots
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses
- Trained new team members in cash register operation, stock procedures and customer service
- Troubleshoot and resolved issues with cash registers, card scanners and printers
- Welcomed customers, offering assistance to help find necessary store items
- Processed customer payments quickly and returned exact change and receipts
- Worked closely with front-end staff to assist customers
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
- Assisted customers with account updates, new service additions and promotional offers
- Inspected items for damage and reported issues to supervisor to return merchandise and obtain replacements for customers
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Expected in 07/2011 Cosmetology Diploma/License: Cosmetology
Euphoria Institute - Decatur And 215,
GPA:
Expected in 06/2007 High School Diploma:
Sierra Vista High School - Las Vegas, NV
GPA:
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