Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.
- Self-starter
- Deadline-oriented
- Microsoft Office
| - Staff motivation
- Microsoft Excel
- Organizational Skills
|
Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Customer Service
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Administration
- Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
07/2019 to 03/2020 Cage Cashier Grand Casino – Ml Corporate Ventures, MN,
- Redeemed coins and tokens for cash at customer request.
- Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
- Used Quickets, KMAN, Super Playmate, and Light Speed to record and report sales transaction information.
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Completed all gaming forms and reports and assisted customers with credit-related problems.
01/2019 to 06/2019 Crew Trainer Mcdonald's – Estes Park, CO,
- Worked alongside junior employees to improve performance, food safety and customer service.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Instructed new team members on correct procedures for all areas of operations.
- Greeted incoming customers kindly and provided friendly service.
- Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
- Set up work stations prior to opening to minimize prep time.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Rotated stock items and ingredients to maintain efficiency and freshness.
12/2017 to 12/2018 Medication Aide Faith Regional Health Services – Norfolk, NE,
- Provided mental and emotional support to keep clients happy and healthy.
- Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
- Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
- Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
- Assessed patient needs in response to medications.
- Initiated oxygen and administered life-saving drugs in emergency situations.
- Maintained medication stock and performed cleaning of patient rooms and equipment.
- Maintained strong knowledge of medications and medical terminology through continued education and seminars.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Monitored vital signs during medication administration to quickly identify any complications.
- Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
- Maintained patient hygiene by giving bedpans, urinals, baths and shaves.
- Worked to improve patient outlook and daily living through compassionate care.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
04/2020 to Current CNA Presbyterian Homes & Services – Brooklyn Center, MN,
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
Expected in 1999 Certification: Photography
Pickens Tech College - Aurora, Co
GPA:
Custom Photo Finishing Certification
Expected in 2007 Certified Nurse Aide Certificate: Nursing
Pickens Tech College - Aurora, Co
GPA:
Expected in 1999 High School Diploma: Required
Hinkley High School - Aurora, Co
GPA:
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