I have extensive experience in customer service. I am very friendly and outgoing; I can socialize very easily. I work well with others and enjoy talking to guests. I also am good with cash handling and being organized. I do very well with multitasking. I learn very quickly and have experience teaching others new job skills/tasks. I have been promoted in previous jobs to management. I also have experience professionally representing companies at events.
I have worked my way to being a general manager
I have been a certified trainer in previous positions
I have professionally represented a company at local events
7+ years customer service
I can easily multitask
09/2016 to 03/2017
BUSINESS OFFICE ASSOCIATECarMax － Irvine, CA
My tasks included handling large amounts of cash ($1,000+), communicating with guests to ensure timely procedures with paperwork regarding
buying and selling cars, and ensuring everything is accurate as the job requires a lot of attention to detail.
I also helped to keep large
amounts of paperwork/folders organized and easily accessible.
LENA PRIETO, BUSINESS OFFICE MANAGER (949)341-0801
10/2014 to 07/2015
ServerOlive Garden － Laguna Woods, CA
My tasks included serving large parties and working with other servers to ensure guest satisfaction, suggestive selling products, obtaining regular guests, serving wine professionally and suggesting wine pairings, and handling a busy atmosphere with a lot of employees working at once.
JEAN MCFARLANE, GENERAL MANAGER (949)583-1020
06/2014 to 11/2016
Bartender and ServerBuffalo Wild Wings － Aliso Viejo, CA
I bartended and served in the bar area of the restaurant.
I worked 8+ hour shifts and past 2am.
I worked most major sport events as well.
My tasks included handling cash and cards for guests, clean seating areas and bathrooms, keeping the store up to health department standards,
communicating with guests and maintaining regulars, closing the store including specific cleaning tasks, and professionally serving drinks and food to guests.
MATT COLLINS, HR MANAGER (714)552-0672
06/2012 to 06/2014
GENERAL MANAGERDomino's Pizza － Aliso Viejo, CA
I began as a customer service representative and ended as a general manager.
My tasks included scheduling, keeping
the store to health department standards, monitoring food costs and labor costs, ordering food, hiring and firing, and managing daily
I satisfied all guest complaints and maintained regular guests.
CHRISTINA VALDEZ, STORE MANAGER (949)389-0333.
AA: Graphic DesignSADDLEBACK COLLEGE － Mission Viejo, CAGraphic Design
I have local marketing experience
I have professionally networked for companies
I understand selling concepts
I am familiar with computer systems and cash/register handling