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behavioral technician resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Knowledgeable Behavior Technician with over [Number] years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.

Skills
  • Charting and clinical documentation
  • Bilingual in [Language] and [Language]
  • Excellent customer service skills
Experience
04/2022 to Current
Behavioral Technician Beaumont Hospitals Detroit, MI,
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Developed activity plans and instructional materials to assist with treatment.
  • Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
  • Applied proven strategies to positively affect client behaviors.
  • Created multidisciplinary treatment plans for patients with other service providers and professionals.
  • Identified and addressed individual mental health challenges to support patients.
  • Provided excellent service to patients through personable communication.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Verified patient health history and contact information for chart accuracy.
  • Interviewed new patients to complete admission forms and assess mental health status.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Monitored prescribed psychotropic medications to assess medication effectiveness and side effects.
  • Bathed, fed and dressed patients based on individual abilities.
  • Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
09/2021 to 01/2022
COVID-19 Screener Kennedy Krieger Institute Baltimore, MD,
  • Screened employees and visitors using specific protocol and non-contact infrared thermometers.
  • Sanitized work area and sterilized equipment and instruments to comply with protocols.
  • Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
  • Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
  • Documented data in designated system to present to client upon request.
  • Offered protective masks and face shields to guests.
  • Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
  • Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
08/2018 to 08/2019
Sales Associate Kane's Furniture Melbourne, FL,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Obtained signatures for financial documents and internal and external invoices.
Education and Training
Expected in 05/2018 to to
High School Diploma:
Larkin High School - Elgin, IL,
GPA:

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Resume Overview

School Attended

  • Larkin High School

Job Titles Held:

  • Behavioral Technician
  • COVID-19 Screener
  • Sales Associate

Degrees

  • High School Diploma

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